Whenever we go, the Honda representatives Brian and India is always great and I do appreciate the time they take with letting us know what's going on with our cars and I also love the fact that they always have a positive attitude and that in itself goes a long way.

I wasn't looking to purchase a car when I went there but my sales person smoothly convinced me by showing the features and telling me the advantages of owning a Honda.

Automation Honda made my purchase of a 2021 CR-V my easiest car purchase ever. My salesman, Mark was very helpful and knowledgeable!

Great service and teamwork! Purchased vehicle online and they kept me informed throughout the whole process. No hassle in purchasing this vehicle!

After doing some research I decided to buy a new 2021 Honda Accord here because not only the price was way cheaper than Daphne and Pensacola Honda Dealerships but also the sales specialist was very friendly and professional. Jennifer Waits answered my email asking about the car in less than 5 min, scheduled an appointment and finished all the sales process in less than 2 hours. It was a great experience!

Its always the best service, the employes are always so curtis, This is my second honda and i have never had a bad experience at Honda at Bel air in Mobile, all employees even the sales department are just the best.

When you go to Autonation Honda you can expect and you will receive the best of service.

Brian was great to work with as always. In and out in very quick with the highest amount of professionalism. I love the great service on my Honda ! Great people in Sales too !!

Took my 2018 Honda Accord in for Oil Change. Fast, Quality service. Brian Jackson delivers every time...

My husband and I purchased a Mini Cooper back in Dec 2020. The sales person we dealt with was wonderful! We noticed the engine light came on after driving the car about two weeks. I then took the car in to the service department because it came with a 3 month or 4000 mile warranty. I dealt with Brian, he was great and they got the vehicle fixed! They go the extra mile to resolve the problem when needed and stand behind their word/warranty!

Good place to buy a car are purchase parts thank you Ruth in parts.

Service was great appointment was at 7am I was out in good timing.

Had my crv serviced, as always prompt and cordial, afterwards had a slight problem, but they corrected it very quickly, pleased with their work 😀

They were very nice and greeted me as soon as I walked into the dealership. I was a little bit early but they immediately started work on my car and finished in no time at all. I was very pleased with the work and the employees. I would recommend this dealership to anyone. Thanks

Have been buying cars from this dealership for over 20 years. Always a good experience and well worth the drive from Pensacola FL.

This was the best feeling ever to go looking for a car that u think that's in ur budget and the people at Auto Nation Honda show u the up most respect and treat u like royalty the experience was more than fibe stars to me and my wife and or sales lady Kalisha was the best. I would recommend all my family and friends to shop there. Thanks for the experience of a life time

Fast , Friendly, Professional Service!

great service Elizabeth is the best service rep ever

I had a excellent car buying experience! Salesman John Crittenden is professional and very knowledgeable. Go to AutoNation and ask for John.

Professional, friendly, and honest. Went in for an oil change and a recall—he said it would take approximately 2 hours, and it took just a little less than that.

Outstanding service and a friendly staff. I was in a bind, needed a vehicle and Ms. Michelle Dauzat went above and beyond to help me. From this point on i'm purchasing all my future vehicles from AutoNation Honda BelAir Mall and I will recommend them to all of my friends. Best of the Best!!!

I used the Costco Auto Purchase program for a specific vehicle (Honda Odyssey Elite) . I was promptly greeted and shown the vehicle I ended up purchasing. Michelle D. was a very friendly, low pressure sales person - ask for her, if you're looking for your next Honda!

When I went my car sells man was Mr. Michael. Michael worked hard to make sure I found something that fit my every needs. At the time they had one Financing Person, and I was there for over an hour. Michael kept checking in and so did the managers. The Finance lady even took a moment to let us know how many people were ahead of us. everyone greeted with smiles and even shared a few jokes. I will go back and send other friends and family!!

Everything was great timing work and employees

I took my 2013 CRV in to get service for a transmission shuddering at low speeds. Autonation recommended a transmission flush. I didn't think it would fix the problem.....but they were right. They fixed it, and I am happy.

Friendly and great service work done at the Mobile, AL dealership on my service for my vehicle. Skilled and qualified mechanics. No more squealing brakes.

I love everyone at this dealership. They are nice and friendly and they do great work.

Quick service,ready when promised.

Everything was perfect. Very friendly staff that made my car buying experience quick and stress free.

Ka’lisha Worsley and the GM at Autonation Honda in Movbile, Al were amazing and got me out of there with the Honda I wanted. They are a true definition of a great team. Happy I did business with them all💗

I can truly say my experience with AutoNation Honda was great. My service representative is great, always kind and will do whatever is need to make sure you know and understand what need to be done and the time frame for getting it done. Will ask for him everything i makr my appointments.

Went as expected

This is the fastest service center team they get the job done they are all professional at what they do if you need your car service I recommend you all to Auto Nation Honda by bell air mall in mobile al thanks again Auto nation for everything thing Honda

I love Honda!! Brian Jackson is the best. Every visit I had with Mr. Jackson he's been very pleasant and very informative on my services.

A pleasant experience all together! Management was exceptional!! I have purchased here before and will again!

Everything was scheduled and repairs performed just as I was told it would be. No delays or surprises.

It was another pleasant, safe, extremely courteous service experience for me, again. AutoNation Honda Service never disappoints. I’ve been a Honda lover for decades and I always come back to the Bel-Air location for all my automotive needs and purchases. I also want to thank Tammy, Brian and your efficient auto technicians for handling both my safety and car needs. See you back in the near future....... Kudos!

The team is working very from sale rev to sale manager, very professional and ethical. I'll coming back and recommend to the buyers. Great jobs.

Best used car buying experience ever! John, Stuart and Leslie were amazing and I love my Beetle.

Best used car buying experience ever! John, Stuart and Leslie were amazing. I love my Beetle!

Had my vehicle service there last week. The service department was amazing. Great place to have work done to your car.

My trip to AutoNation Honda was absolutely AMAZING! The staff was so nice to me and my family. Even though the vehicle in the color I wanted was not present at the dealership, I am still very satisfied with my decision to come by and get a car. Thanks for being awesome AutoNation!

We have been dealing with Brian for several years because he is professional and helpful. Great group of people in the service department.

If you stick to your guns they will work with you

When you take your vehicle to Autonation Honda you can depend on two things: 1, they will get it right the first time or 2, they will do whatever it takes to make it right before you leave. Great shoutout to the sales staff and service department. Job well done. Sincerely, Harvey Allen

I’m Tori ! Come see me down at AutoNation Honda to get the best deals on the market ! Our environment is clean, comfortable, and straight to the point ! You’ll leave happy guaranteed !

Michelle, Jennifer, and Amber, were great at helping me make my first brand new car purchase.

Great team of people. Just purchased our 5th vehicle so far. Grandkids are up and coming. Been doing business with these folks for 13 years now and counting. Just a all around great dealership!!! Michelle as always Thanks and Jennifer is spot on and thanks for all your help and Ovis as always you took care of us!!!Keep up the good work and THANKS again for another great experience!!!

Michelle Dauzat was great to work with from the beginning to the end. We will seek her out again when we are ready for another car.

Excellent service. Elizabeth marshall is very knowledgeable about the service department on the vehicle

We were very pleased with our Sales Rep Mary Wiggins and the General Manager Derrick Childs. Both provided outstanding customer service. I will definitely recommend them and Autonation Honda to anyone who asks. Thank you again for all your help!

Always awesome service!

Servicing my 2017 Honda Sport SE, friendly and courteous staff. Wonderful experience!

I went to Honda 2 1/2 months ago with ZERO credit. They explained to me what all I needed to do in order to get financing on a vehicle. So, I went home and did just what they told me to do. And here I am 2 1/2 months later and I am now driving a 2016 CRV SE, which I must add....I absolutely love this vehicle! I highly recommend Honda to anyone!

Very positive car buying experience. Everyone that I dealt with was very professional and friendly. I was never pressured or rushed and bought my beautiful new CR-V right off the dealership floor. I have bought quite a few new vehicles in my life and this dealership was easily the best

Always fantastic service and discounts at AutoNation Honda

WE bought out the lease on the CIVIC because it has been a very good car and after 3 years had relatively few miles on it. So we determined it would be a mistake not to buy the car so my daughter would have reliable transportation s she finishes college the next 2 years.

It was great India always takes care of me and makes my visit pleasant as possible

My needs was address and the people who helped out was fast and friendly. Work on my car complete really fast was out sooner than expected. Thanks

Awesome ppl

We loved our sales Associate. She was very knowledgeable and very pleasant to work with would highly recommend her to anyone.

I have bought my last 2 vehicles from this location and they always include a great maintenance plan as well.

Top notch, great customer service and coffee

Great experience! Recently purchased a 2019 Nissan Frontier 4WD pickup. Everything went smoothly from the initial phone call to the final transaction. Would buy from them again.

Friendly staff, quick service. Very nice experience. Thank you Miss India Leslie! Great job!

My service writer, Elizabeth Martial, is fantastic. She not only met me when I arrived, she kept me updated on the service of my car and explained things clearly. The entire process was done under an hour. I was very pleased with the amount of time it took and the price of my services. Mrs. Martial deserves 10 stars!!!!!!

This was truly the best car buying experience I have had. Everyone was so helpful, no pressure to buy. A bunch of good people.

Excellent

Absolutely awesome car buying experience!! Very friendly and very knowledgeable! Thank you so much Jennifer Waits for finding me exactly what I was looking for!! I love it!! You made this such an easy process!!

First class service. Bought 2 new Honda's year 2020. Best vehicles

Excellent!

Everyone in the service department was extremely helpful.

Very easy buying experience. Got the price I asked for with no haggling.

I had the best experience at Honda today. Such a fast and easy process and Tori is the absolute best!!

Service was excellent. Staff very courteous and professional.

Great service provided to me on my most recent visit.

We had a great shopping experience at Honda AutoNation Bel Air Mall, Mobile, AL. Our sales specialist Jennifer Waits and her assistant Paul were knowledgeable, prompt and professional with all our questions and concerns. We purchased a Honda CR-V EX w/AWD and got the best price on the Gulf Coast. We asked 3 other dealers to price match and they couldn’t.

Just leased a new Honda Civic from AutoNation Honda at Bel-Air and the experience couldn’t have gone more smoothly. From Kalisha the sales rep who not only helped me pick out a beautiful car and get a great deal, but is just a cool person to sit down and chat with, to Ambree in Finance who is a wizard at her job, incredibly knowledgeable, fast, and low-pressure, to India in service who helped with accessorizing it and servicing my wife’s Odyssey on very short notice when a tire went out, to the Manager Greg Vance who seems to genuinely care that his customers leave feeling satisfied - it was great all-around. Buying/leasing a car is a stressful experience and you always wonder if you got the best deal possible, but I left feeling satisfied and happy with the transaction which is a best-case scenario. There are some great people working there and I’d be happy to do business with them again and recommend them to family.

Just leased a new Honda Civic from AutoNation Honda at Bel-Air and the experience couldn?t have gone more smoothly. From Kalisha the sales rep who not only helped me pick out a beautiful car and get a great deal, but is just a cool person to sit down and chat with, to Ambree in Finance who is a wizard at her job, incredibly knowledgeable, fast, and low-pressure, to India in service who helped with accessorizing it and servicing my wife?s Odyssey on very short notice when a tire went out, to the Manager Greg Vance who seems to genuinely care that his customers leave feeling satisfied - it was great all-around. Buying/leasing a car is a stressful experience and you always wonder if you got the best deal possible, but I left feeling satisfied and happy with the transaction which is a best-case scenario. There are some great people working there and I?d be happy to do business with them again and recommend them to family.

I had such a great customer experience with India.I never worked with India before but she handled herself in professional and friendly manner. I was truly pleased.

Honda has amazing consumer service

Excellent service and appointment process. Clean comfortable faciluty.

My experience at this dealership was AMAZING, Jennifer was truly Great from start to finish. She answered all of my questions, issues, and concerns. And the finance team made me feel just as important, and respected just as if I where purchasing a new vehicle. Stuart made sure I was being taken care of, and Orvis made sure my price was fair, and EXACTLY was I was told, no hidden fees or made up numbers. I was even given a full detail, and tank of gas😍😍😍 I truly felt like a queen that day. Thank you all for making this car purchase something special.

A very easy buying experience, and I would definitely recommend this dealer

Andrew Wilusz was super helpful and made my buying process super easy!!!

We had a great experience and got a good deal on our new Honda odyssey. John is a fantastic salesman, and he went above and beyond to earn our business.

I had such a great customer experience with Andrew. He was pleasant to talk with and made time for me answered all my questions and not one time did I feel rushed as I have felt before at other dealers. I want to say thank you do much AutoNation, Ovis, and Andrew for such a great experience..

The customer service was awesome! I was given fast and detailed information on my vehicle. I would definitely refer all of my friends and family to AutoNation Honda!👍

They are friendly and efficient in taking care of my issues. India is usually the representative who helps me, and is always courteous and helpful.

Brian Jackson in service department. He is always courteous, helpful, and professional.

I had the most pleasant experience purchasing my vehicle at AutoNation Honda this past week. It was a big relief to be able to work out preliminary details (pricing, credit application, etc) before I even came to the building to talk to someone. I already knew what to expect when it came to what I was going to be paying for the vehicle and didn’t have to haggle back and forth about the price - this was a Big Plus in my book!! I would also like to say that this is my third new vehicle purchasing from AutoNation Honda, so that alone should say something!

Brian Jackson is very professional and informative! He goes out of his way to make sure his customers are satisfied!

An excellent experience buying a car. Everyone was friendly and very helpful.

I had a wonderful first time experience at Auto Nation Honda Bel Air. Very courteous, informative and prompt for what I had done. Brian my Service Advisor served a 5 star acknowledgment for his professional manner. Keep up the excellent service!

Awesome service very nice people. Fast service

Everyone is super nice and extremely helpful. I will be going back every time I need anything done to my CRV.

I went to Michelle and she was so friendly and helpful. I wasn't sure of the deal and they accommodated exactly what I wanted. Not sure of the service dept yet, but I know for sure sales and finance is wonderful!!

The service is always professional and attentive. They explain what they are doing, and they are always willing to try to help with transportation in the meantime.

Great service. TerriAnn was very courteous and knowledgeable.. Price was a bit high but it is a hybrid and most shops wont work on it

Service department is awesome!! Everyone very friendly!! Easy to get appointment.

We were very pleased with the service we received from Keith Gunter and with our purchase of a 2020 Honda CRV.

John Crittenden was a wonderful salesman and a pleasure to deal with! Thank you!

Nice People! They even followed up to make sure i had a good experience.

I had my Honda CRV serviced yesterday. I was pleased with the service and how i was dealt with at the time

LOVE MY CAR AND MICHELLE IS THE BEST. GO TO HER AND THEY WILL DEFINITELY GET IT DONE FOR YOU!

I found the car online, called and set up and appointment with Jennifer Waits. She was great and answered all of my questions. I slept on the decision and went back the next day to purchase the vehicle. Jennifer had all of my paperwork as ready as it could be (minus the info I had to provide in person) and all in all it was a very smooth experience. The 5 day, no questions asked return policy was also a plus, even though I didn't end up needing it.

Setting up appointment was easy. The service was quick and attendant friendly. The cost was reasonable. The facility was clean and comfortable.

I Keep coming back to this autonation Honda in Mobile AL for their reliable services. They do a great job in taking care of my car, and they always look for ways to improve. Quality is excellent and cost is reasonable.

Good service, pleasant people. Will be back. Thank you.

My experience was great. I had the best service adviser India Leslie. She assisted with what I needed in every way . Thanks

A great place , service department was jolly on the spot with letting me now how my car was coming along. They were on time with my appointment.

Thourough! I brought my vehicle in for routine maintenance. The service gave me a detailed list of the maintenance that was done and even gave me an estimated time to bring my vehicle for it's next service. My vehicle was checked bumper to bumper!!

I take my car to AutoNation Honda for routine maintenance. Team Manager, Elizabeth made sure that we received outstanding service! Thank you Elizabeth.

No waiting beyond my appointment time. Work done timely and and efficiently.

My experience with getting my car serviced was quick and hassle free and the work was done in a timely manner.

Great service, friendly staff, and short wait time.

We had the best experience with Michelle D. !! Unfortunately Jennifer was out that day and Michelle stepped in and treated us like family. Highly recommended!!! 5 star all the way. 👍🏽👍🏽

Very nice and helpful people.

My experience and first time being at AutoNation Honda at Bel Air was an excellent experience. John was very attentive to my needs of the Honda Accord sport and made sure i was aware of how to properly use the car. He made sure i was aware of all the cool functions of the car. And i am very excited about my new car

Great service from the maintenance representative.

India gave us good service and made sure we were taken care of.

I bought my Honda Pilot here in July. I’ve had it in twice this past week for service and was unimpressed each time. The people at the service desk couldn’t care less about the customers. The gal I was working with was looking at her personal cellphone while she was waiting to talk to my insurance company, when I standing right in front of her. I said hello to the man sitting by the coffee pot, which was down to empty, and he just looked at me, so I said hello again and he managed to force out a reply. He also seemed engrossed in his own personal cellphone. I took my car into a Honda dealer in Chicago twice before I moved down here full time and both times my car was returned washed, and I didn’t even buy it from them. Not the same story at Autonation. It was not washed either time I brought it in. When I inquired about that, the gal told me I have to request a car wash. Guess next time I’ll request friendly service people too, maybe it’s all my fault after all...

They have great customer service and very helpful.

This is my third Honda from Honda Nation at Belair. Saturday I Traided in my 2017 Honda Civic For a Honda SUV HR....I love Honda's and I have always had the best experience there. my salesmen Colton Walters was the best he was assisting me as soon as I parked and got out of my car. very professional ...Honda could use some more Coltons..Lol thanks again Honda Nation at Belair Mobile Alabama

My Service Rep, Elizabeth, is the best!

India was much an amazing dealer to work with. When I first walked in the first thing I noticed was her smile. She was every helpful every step of the way.

Everything about AutoNation is tip top! I have owned three leases through them. I am always treated fantastically. The facilities are always pristeen every time I am there. I am able to get work done via their free WiFi and love having snacks and drinks available.

My very first experience was as soon as I bought the vehicle and was good. Now I am back for 1st service and awful experience. I came here with appointment to get the oil change and the free recall service. Well I canceled recall as they said 2 hrs. After waiting for an hour it wasn't ready and I find my Pilot in the parking. So inquire to find out, oh wait we will take it now and will have u out in 15 mins. Sure.... thank you, I would have checked on u earlier. And not everyone wears mask. So if u r dropping, experience may be okay but if u r waiting, keep checking. I am wondering where is another Honda service center in Mobile now. Nothing here was professional and I have been to Palmers Toyota for my other vehicle, much much better. Very disappointed!! Edit: The service manager Brian called and rectified the issues and offered to take care of remaining services. This time it was a 5 star service. Very well mannered and went above and beyond. If this is what they are supposed to be, definitely a 5 star!

Safety recall repairs were performed in the same day. TerriAnn was great and explained the repairs needed. I dropped off my car in the morning and picked it up that afternoon.I also had a gear shift button replaced and it works well.

The whole staff was courteous and paid attention to my need. The buying process was really quick given that we’re in a pandemic. I am a big Honda fan since I brought my first ATV. I definitely will be buying from AutoNation again...

Andrew is very helpful and knows his product. Thanks for assisting my son. God bless.

India, in the service department, is always helpful, pleasant and thorough! I always look for her when I come in for my periodic service visits! It is employees like her that make customers smile!

Easy to work with, helpful explaining some of the new tech stuff on the car (quite a change from my '06 CR-V). I dropped it off to have the one option I ordered installed, and though it was 7:15am, and the Courtesy Shuttle doesn't start running till 8:00am, the service manager drove me home anyway - very convenient.

Thanks Jennifer Waits for the great service on getting my new car! Going to enjoy it!

They worked hard, found the exact car I was looking for and didn?t pull any last minute pricing bait and switch games. As honest as you can hope for in a car dealership.

Everything was excellent.

Treat customer great 👍 👌 👏 😀

Love their friendliness and fast services when you arrive and when you check out.

Best price when compared to a Mississippi Honda Dealership where I bought my car. Discounts were a plus. India was very customer friendly and helpful. My car was ready before the time stated. Took into consideration that I needed my car at a certain time to get to an appointment.

Goes beyond to help customers. Have been using service department since 1985 always available to help with your needs.

Great service staff , I bring my vehicle to this location for general maintenance

I was very pleased with my service coordinator, India. I have written comments directly to the service team to provide feedback that I hope they can use to improve specific areas of the service experience.

Kieth was very kind and helpful! It was a good car buying experience. They have excellent customer service!

I recently bought a 2020 Honda Accord Sport from this dealership. Everyone I encountered was friendly and never once did I feel pressured to buy. Kalisha was a wonderful salesperson! This was by far one of the best car buying experiences I’ve ever had.

I recently bought a 2020 Honda Accord Sport from this dealership. Everyone I encountered was friendly and never once did I feel pressured to buy. Kalisha was a wonderful salesperson! This was by far one of the best car buying experiences I’ve ever had.

Very helpful on all issues and will recommend to all my friends.

The service was outstanding. Everything that was done to the car was explained by the service professional.

Firas Shueib, my salesman was awesome!! So informative and kind. I highly recommend buying or leasing a vehicle from AutoNation Honda in Mobile, Alabama. And make sure you see Firas.

Ambree Leslie was friendly, professional, and helpful as all other staff usually are. My wife and I have been doing business with yall for about 15 years and have not been disappointed.

They really helped me

I just bought a 2020 Accord Sport and can’t say enough nice things about this dealership. Everyone was extremely pleasant and not once did I feel pressured to buy the car. This was by far one of the best car buying experiences I’ve had! I highly recommend this dealership!

I was pleased with my service. I also purchased extended warranty?. Ambree Leslie was very helpful.

Wonderful staff in the Service Dept

Great service. Service department was very professional.

Hershel Brown great customer service..

Terri Ann did a wonderful time getting my car in and out while also keeping me informed throughout the time it was being serviced.

My experience was really poor. Despite appointment and canceling work on recall as it would take longer than excepted, I had to find out by Vehicle was untouched 1 hr past my appointment time. Only after inquiring to take it since it was outside and looked ready, they worked on it and this time were able to get it done in 15 mins. And I didn't c where they measured tire pressure or refilled? I thought this was part of oil change service. Anyways, this is very unprofessional and not everyone was wearing mask.

I like knowing I can drive away feeling confident that my service work was done correctly and I like the multipoint inspection performed at the same time. Thanks AutoNation Honda! Betty Brockett

Kind and real people who know their job and do it well. As always, their repairs are done efficiently and thoroughly. Their front desk is well versed in customer service and are a joy to work with.

All good!! I have bought several cars from them over the years. The staff is helpful and so is the service department. Honda’s rock!

Great Service

Thank you - for all your help! She was amazing! I was very happy with my experience.

It was fast and easy. Everything was good including customer service, mechanics, and technicians. Overall it was a really great experience.

Customer service rep was as sweet as can be checking us in and out and appreciated her taking the time to compliment my wife. No hassle drop off or pick up.

Friendly staffs. Good customer services. Satisfied every service

We called ahead to Autonation in Mobile and got a great deal on a new Honda Civic. Once we arrived, the sales associate sat us down, had all the paperwork ready, and I signed on the line for the out-the-door agreed upon price with no surprises. The honesty, integrity, and respect for my time will make me a repeat customer. Highly recommend.

If you’re looking to buy a Honda, go see Michelle, she is the best and so helpful!

My experience here was great and I’m thoroughly happy with my purchase!

We walked in Michelle Dauzat treated us like family. She took us on a test drive and talked about family, southern and Cajun food, oh, and the vehicle we were test driving. Michelle and the team she works very close with got our payments where we wanted them and even a few extras on our recently purchased vehicle. The GM walked out to introduce himself and Thanked us for choosing to do business with them. When we went back to sign the paperwork, The gentleman Ovis was also remarkable. When signing everything, it was effortless on my part with just the click of a few buttons. AutoNation Honda went above and beyond all expectations when purchasing our vehicle.

They are very professional and the shop looks clean. The waiting area was very clean and they practiced social distances. I also like the fact that they supported Breast Cancer awareness month. The service rep was super nice and made sure that I was updated on my car. A big thanks to the service department .

Michelle made buying my first car so easy! She is the best. I would highly recommend her. Everyone at Auto Nation Honda is so nice and helpful.

The advisor was very professional and courteous when I took my vehicle there for service. The place was clean and they adhere to the safety protocol for COVID-19 making customers feel safer!

I had a great experience with Autonation service department.

Great work and outstanding customer service!!!!

Honda Auto Nation of Mobile, AL will definitely receive a genuine five star overall rating from me. My CRV will soon be five years old. I have kept up the regular maintenance on it through Auto Nation and no one else. The customer service is great! Everyone is so friendly and knowledgeable and they see that my needs are met . The quality of service and repairs has always been top notch. I'm provided with a very clean waiting area with TV , snacks, etc. Thank you Auto Nation.

MY SON HAS A HONDA AND HE LOVES IT DEARLY. THE CUSTOMER SERVICE IS VERY PROFESSIONAL, AND THE WAIT TIME IS NEVER TOO LONG. ON FRIDAY, 10/23/20 HE CAME FOR AN OIL CHANGE NO SOONER THAN HE ARRIVED HE WAS FINISHED. VERY SATISFIED!!

I was very satisfied with my service. India took care of my vehicle's needs including getting a new tire to replace old one.

Michelle Dauzat (our salesperson) was fantastic! Got us a great deal, made sure Mom knew how to operate all the special features, has a great personality, was patient, kind, and caring. Drove all the way from Milton, FL to Mobile to get this vehicle!

the service was on time got me in and out on time.

If I could give zero stars then I would. There is a serious sense of dishonesty, aggressive sales tactics, and lack of professionalism here. Any prospective car buyer is much better off visiting other nearby locations such as Pensacola Honda or Tameron Honda in Daphne. These sales people will be in the unemployment line once online ordering finishes them off.

Took my vehicle in for scheduled maintenance. Received excellent service and the staff couldn't have been nicer. They did an outstanding job.

I had ANOTHER great purchase experience with the great staff @ Autonation Honda at Bel Air! Great prices and a very helpful staff, particularly Mary Wiggins, Firas, Greg, and Ambree🙂 They always offer the best prices compared to other local Honda dealerships.

They are very friendly and they know what they are doing

India took care of the things i needed done

I was looking at 3 different plug-in hybrid cars that are very scarce in Alabama. The sales reps at dealerships for 2 of the cars did not even try to get the cars for me, but AutoNation Honda found the car that I wanted on the West Coast and negotiated with a dealership there to make it happen. They were awesome!

Loved the service I received at Auto Nation.

The personnel at Autonation Honda understood what I wanted and did an excellent job of getting it done. My service agent was India and she was an absolute sweetheart.

I was treated very respectfully and given good and courteous service.

recall taken care of promptly and politely, Terriann great !! great shuttle service

Outstanding service services completed in a timely manner

I used the Costco Auto Program and received several thousand off the MSRP. I was contacted before visiting, and promptly greeted at, the dealership. Michelle D, a senior sales person, worked quickly to show the features of the Elite (I had a Pilot EX-L). After test driving it - she advocated a good trade value on my Pilot. I would recommend this dealership for your next Honda purchase.

Got me right in and right out and very nice within one week

I was in and out in 30 minutes. The price for the part we had ordered and for the labor was precisely what I'd been told to expect. Don't know how it gets better than the perfect service this experience was.

Requested a quick turn around on oil change and tire rotation due to a need for the car later the same day, and they had no trouble accommodating the request. They always let you know about routine maintenance needed so that can be planned as well. I appreciate them taking care of us for both cars we purchased from them.

We weren't really looking for Honda Pilot but it really surprised us and can't beat the price for a brand new 2021!!!! Mark H. was our sales guy and he was honest and straight forward. The finance part was an easy process as well. Thank you!!!!

Excellent service and customer service. Update : 9/25/2020 Same quality of service, if not better. =)

Top notch service, customer relations, & professionalism.

Top notch service, fast, friendly, clean, and professional. I would highly recommend to everyone I know. Car drives like new. I will return for my next service.

Great selection and Frias was wonderful

Great service. They bought my car at a great price! Really professional and friendly, I?d recommend to anyone.

Always excellent in every way - no complaints at all

Brian Jackson is an excellent employee, he is very accommodating to his customers and will make sure they are taken care of. I love the level of service and professionalism I get a Auto Nation Honda

Great service, friendly attitude, overall happy with purchase

Very professional, friendly and hassle free. Highly recommended.

Brian in service is excellent. Highly recommend

We like the service dept, they’re always friendly and they always do a great job on servicing our vehicles

This was my second oil change on my 2019 Honda Accord Sport. I had a low air warning for one of my tires. The representative was very thorough and very professional. I was in and out.

Very professional, friendly and hassle free. Highly recommended.

Well Firas and Ambree are exceptional they’re Great get you what you want if you qualify most definitely. This my 2nd time working with The 2 in less than yr. 16Jeep and 20 Honda Accord But tell them the cool guy sent you from this post. Go check them out

I bought two Honda’s here and couldn’t be happier with them! They were the cheapest out of all the Honda dealers in my area and got me the color I wanted that wasn’t on there lot!

The employee was very nice and she help me a lot. The area was clean.

Had my car serviced yesterday and I couldn’t be more pleased. Oil changed and tires balanced and rotated in one hour and fifteen minutes. Thank you Service dept.

John and everybody was so gracious;-) I hate I had to leave my faithful van, for 15 years

I trust AutoNation to provide the service I need for my CRV. The Service Department are efficient and knowledgeable too.

My salesman, Firas was absolutely great. His manager was awesome as well. The best car buying experience I?ve ever had. No haggling. They gave me a price. No one around this area could come close to the price they gave me!!!! Thank you gentlemen for you help!

They are thorough and very timely. Also a friendly knowledgeable staff!

Jennifer at AutoNation Honda at Bel Air Mall went above and beyond in making buying a car easy and convenient! My sister and I drove 2 hours to buy a car here and would recommend this dealership to anyone!

Wow! Let me just say how impressed I am with their service department!! They went above and beyond to make sure I was taken care of! I was fully expecting them to put me on hold and let me fall into the deep unknown of "on-hold" land and be given the run around like any other service department I've been on hold with in the past ,but that was most definitely not the case. They told me they were going to get back with ASAP and they did! I am not easily impressed with businesses but these folks went above and beyond! Way to go Auto Nation Honda! Thank you for making the service experience a great one!

In and out in 1 hour couldn't beat the service great place to go

Elizabeth and the whole Service crew always takes great care of both me and my vehicles!

Great job and my service didnt take all day.

This Honda dealership is awesome. I was able to get an oil change, transmission and break fluid flushed, tires rotated with an alignment, front and rear breaks changed and replacement of the timing belt. Same day and within 6 hours. I will keep using this dealership for service and future vehicle purchases

We stopped in just to look around for ideas on a car for my child who will be 16 soon. They didn’t have anything we wanted to buy at the time but the salesman that showed us around was GREAT! We will be back and hope to work with Andrew in the future.

My mother is 92 and because of C-19 health concerns scared to "get out". Auto Nation went way beyond helpful in getting her car serviced. I know of no other car service center that would have treated her and her concerns as extraordinary as Auto Nation at Bel Air. Many thanks to Bryan and his team! Jana (Anna Clausen's daughter )

Fast and friendly service

Auto nation Honda provided great service when I was experiencing car trouble. They found a solution and solved the problem quickly.

Service was great a lot of positive attitudes and professionalism

Brian Jackson and his team were great. They were extremely helpful and quick. Very efficient. Thank you Brian for your help and expertise.

John C. was a great sales representative and helped so much!

Good customer service treat every customer respect.

Happy with my purchase. Michelle didn?t high pressure me which was so refreshing. No haggling; the price quoted was what I paid.

Fast, friendly, professional, and good deals on tires.

Great and friendly staff. Amaree was very sweet and helpful!

THEY HAVE GREAT CUSTOMER SERVICE AND ARE ALWAYS WILLING TO HELP.

Excellent customer service. Quick and efficient closing on the vehicle Quick response to text messages on questions on vehicle

This Honda Dealer strives to obtain total customer satisfaction. My service adviser India did a spectacular job and made sure all of my questions were answered. She is friendly and cares about me as a customer. Tammy the customer services specialist always reaches out to me to me after my service to make sure everything was done to my satisfaction. This is a wonderful team at AutoNation Honda in Mobile, Alabama. Thank you and job well done!

The customer service was great! I was happy with my overall experience and will continue coming back to this Honda dealership.

The employees were very fast and explain the pay . The place was clean.

Great experience with internet salesman John!

As always, excellent customer service. Friendly staffs and professional tech.

Friendly, professional and performs the job requested in a timely manner. This review is for the month of April 2020.

India was my service rep and she was very polite. It was my first service since I purchased this vehicle from the same location.

I had low tire pressure and went to the dealership service department to have it checked. Ultimately they had to order a new tire for me. I went back the next day to have it put on my car. Both India and Joe were personable, professional, and explained everything to me. I truly appreciate the customer service that was displayed to me both days that I went into the service department. They are a true asset to your agency and are always a pleasure to deal with!

I found the team there to be very helpful and honest. The car is great and financing was simple.

Arrived at opening of the Service Department in the Express Lane and was greeted by the Service Writer. My visit was to take care of the routine 36k PM items rotation/balance. Was in/out within 45 minutes. Thanks to the 'Service Team' for Super Service! Highly recommend!

Easy to make appt and quick service. Was impressed how much effort dealer used to protect us from virus.

Brian was great. He was very courteous. He informed me of services that I needed immediately and those that I would need in the near future.

It was my first time buying a car and Earl was the most helpful rep ever! It was my third location looking for a car and Earl made sure that I saw all of my options and walked me through the process making the whole thing very easy. Will definitely recommend my friends for this location and will be buying future vehicles from there as well.

Pleased as always.The services that Bryant Jackson providence was excellent as usually.I will definitely recommend this dealership.

I can always count on Honda Auto Nation in Mobile Al to have the best customer service.

Lee Thomas was so friendly and helpful!! My daughter loves her new civic!!

Lawrence was AMAZING! This was the best car buying experience ever! They know how to treat and satisfy their customers.

Service was excellent everything was did to my satisfaction

Fair prices and no haggling!

Always helpful and honest with my Honda Fit! Friendly and informative. ??

My experience with the service department is awesome and I'm always treated with respect and very courteous.

Hershel was extremely helpful in decision making process

Great experience will do business there again.....

Ambree Leslie was the most professional service staff person I have met. She explained everything about the service and what was recommended by the service technician. She could also quote prices for all items needed. As the wait went along, she followed up with updates.

Everyone was friendly, considerate, and very polite. Sales Representative listen and kept me within my budget. Awesome team at AutoNation Honda. Great team.

I highly recommend Auto Nation Honda. We've had really undesirable customer service over the years from their competitors and decided to try Auto Nation because we were sick of being gouged. We were not disappointed. My wife enjoyed talking to India Leslie when we arrived and was happy not to be rushed when she talked about the work needing to be done on our Pilot. Our mechanic Byron and manager Brian never hassled us over any kind of labor or work done. The problem was fixed perfectly on our Pilot and we will for sure come back to Honda for work if needed. I can't imagine buying any other car other than a Honda in the future with the kind of customer service we experienced there- thank you

All of the service advisors are very helpful. My car is taken care of and I am pleased with the work.

Ambree was my service representative and she was exceptional. We mostly communicated via text messaging. Later in the afternoon, after I had my car back she called just to make sure everything was fine and the service satisfactory.

I had excellent Service from the moment I walked in, Andrew Wilusz went above and beyond to get me the car that I wanted, he was very professional and knowledgeable about the product. The management staff and finance were also very friendly and helpful. I have always purchased from Tameron Honda Daphne because it is closer to where I live, but from now on I will drive the hour to Auto nation Mobile Al, they exceeded my expectations. Thank you again.

I appreciate the way the service staff works with you to be sure that your that your needs are promptly taken care of during your visit.

Describe my experience OK. This is my first time doing a Survey. Showed up to Honda early in the morning to get my car service. My service advisor INDiA LESLiE always speaking and smiling to everybody, asking them how's there day is going. So she ask me how can I help you to. So I told her that I was having Brake problems and I needed to get a oil change. So she ask me what was going on with your breaks. So I told her that they wasn't stopping like they should be. So She suggested some ideas on some breaks for my car. Gave me some prices, and explain to me the best brakes that would be good for my car. So I told her to go ahead and do the breaks and the oil change. Couldn't believe how fast it took to finish all of that. My oil change was done and my breaks are working better than they ever have before. Thank you so much INDiA LESLiE and the Honda team at Auto Nation.

Nice and Professional crew

Michelle made the process super easy! Auto Nation is a top notch dealer!

Excellent service and excellent staff. Did not purchase our car from there but will when we buy a new one.

Great experience for a first time buyer, loved the atmosphere, the salesman (Firas) and the finance guy (Ralph) were great. The only thing slacking was the lack of snacks and drinks.

Excellent Customer service , Excellent Car services ! I would recommend AutoNation Of Honda to everyone .

No appointment everyone was real nice. And it didn?t take long.

Everyone were friendly and professional and accommodating.

Always smiling and helpful to solve any problems

Always prompt, courteous and efficient. The Service Dept is the best.

Awesome service, I would recommend this dealership to anyone wanting a top notch Honda with service to go.

Excellent customer services, my car is in great hands

Very nice people and constantly checking on us while in waiting room

Have purchased my last 3 autos from here & have been very pleased with Sales People. Have been treated well & with respect. Have been very satisfied with service received. Autos have been great & in have performed well. Will return if need to purchase another car.

Purchase process was easy and staff very friendly. Beautiful facility.

Friendly service great staff. They know their products, and work well with you to get you the deal you want. Lee Tomas was our salesman . He’s very professional and friendly, easy to talk to and will work with you to get the car you need.

Good price friendly service great staff easy to talk with

Excellent service car was ready quickly. The drop off was also done quickly

The Salseman is always courteous, I have bought four vehicles from him. I enjoy going to a dealer that enjoys my patronage. My car buying experiences have led me to also get my vehicle maintained by them. The pricing is fair on all regards. I will always do business with this company as long as the salesman and managers are there to ensure another fantastic vehicle buying experience!

Keith was great. He was very knowledgeable and courteous.

Fast and very pleasant service department. I dealt with three different people and they were all professional and courteous . Great to do business with

Service was fine. The representative that waited on me was helpful and attentive.

The buying experience was great......I felt no pressure....

Very satisfied. Erica Parks at the AutoNation Collision Center went above and beyond to help me get my CR-V repaired.

India was great. Professional, friendly staff. Service was awesome. I was in an out within an hour.

We received exceptional service from AutoNation Honda on January 24, 2020. We had been searching for a new Honda Touring for several months, contacted at least 5 dealerships state wide and Mobile AutoNation always said they could beat other prices. We were happy to say they did! We were well satisfied with their service as well as their new car sales manager, Mr. Vance, as well as their Associate Mark Hochecker. Way to go guys!

Great place! Wonderful people and service we have purchased 2 cars from here over several years

great service and friendly helpful staff

India was terrific. Service was very good and figured out the issue in a timely manner.

My experience was phenomenal. My salesman helped me looked for the car of my choice with the right miles and year for me . Thanks autonation Honda for my 2017 Hyundai Sonata

Excellent customer services. Very friendly staffs. Thank You Ambree

Service is always professional, timely, and personable.

Excellent experience with sales associate and management.

I've had very good sales and service treatment at this dealership. This is the second vehicle I've purchased from them.

What an amazing experience! Everyone was courteous and professional and went out of their way to make sure were pleased, especially, Firas our sales person, Stuart, Ralph and Maher. We got in and out in less than an hour and were very satisfied with our purchase and the customer service. A I highly recommend Autonation!

Good experience the only negative is getting response from phone calls

Great Customer Service! Did an overview of all that was done for service that day, and what services are coming up.

Buying process was professional and fair.. In the past I was unsuccessful with making a deal here. However, my salesman and other personnel were straight to the point, did not take up excess time. In general, one of the best experiences of the 50 new cars buying experiences I have encountered.

Fabulous great service they go over and above great service

Enjoyed buying a new car with auto nation. Everyone was extremely friendly and knowledgeable about the cars.

great service friendly place always make time for emergency visits

Great service when getting oil changed. Will continue to use AutoNation?s services.

Overall, AutoNation Bel Air Mall’s service department provides excellence through service. Brian Jackson always makes my visits enjoyable. He and his crew are the best around bar none!

My consultant was pleasant and patient enough to answer all my questions . I would go back with her next time for my car service

Great experience! I'm satisfied with my purchase from Autonation Honda! Michelle was wonderful!

I was well satisfied by the service provided - timely and cheerful.

Friendly staff great service

I had a very good experience. Friendly, professional

Awesome service, timely fashion. They staff is always polite. Will continue to use services from AutoNation.

im happy with this dealer all the time I've every used them

Great service!! They made we were taken care of. It wasn?t a long wait

Mr. Brian is very polite and greets you with a warm welcome as soon as you walk through the door. He listens to all of your concerns and works with you to get them taken care of. he is amazing!!!!

Everything and everyone was awesome. Love the experience

We got a notice of an issue with our 6 month old CR-V that required it being taken to the dealer for repair. I called and made an appointment, took it in at the appointed date and time and got a back an hour later.

Satisfied with service provided, prices and amount of time

Once again I had an awesome service experience at AutoNation Honda at Bel Air Mall. My service advisor, Ms. India is the "Best", she always handle things in such a professional manner. The service was completed in an efficient and timely manner.

Always prompt, courteous and reasonably priced. My car is only serviced by AutoNation Honda

it was a great experience. I really like my service advisor Elizabeth. I wish they offer free food while waiting on your repair. the mechanic was very efficient.

Very knowledgeable, courteous employees. Quick reliable service.

Overall it was a good and quick process the staff of very nice and friendly and make you feel welcomed

Quick, pleasant car buying experience. Would definitely buy another car from AutoNation Honda of mobile.

I AM VERY PLEASED WITH THE JOB DONE ON MY HONDA HR-V....GREAT JOB HONDA TEAM......THANK YOU SO MUCH FOR A JOB WELL DONE.....THANKS AGAIN......

Friendly service and prompt timely repair service.

Good buying experience and service has been great.

Salesmen were very knowledgeable. There were plenty of models to choose from.

Everyone involved was very nice and helpful in from start to finish.

I?m a retired United States Air Force Veteran and out of the 4 cars I?ve purchased this has been the BEST car buying experience I?ve EVER encountered. My sales representative was Keith and he was ABSOLUTELY AMAZING! He allowed me to look around and not bomb rush me before he approached and that meant a lot to me. He listened to my every word, took it to the finance office and with the help of those two components they made it happen, talk about a sense of accomplishment! I left smiling and I?m still smiling to this day because of YOU. Thank you KEITH, FINANCE OFFICE and AUTONATION YOU ROCK!!!!!

Had a great buying experience. Lawrence Roscoe was great! I highly recommend him!

The individuals in customer service were amazing! They greeted me with a smile and took great care of my vehicle! All I can say is job well done!

Brian Jackson & the entire service department are amazing! They are always friendly & answer all my questions & take great care of me after my hour drive to get my car serviced!! Great customer 👌🏽👌🏽❗️

Excellent and professional service.... will be coming back again.

Fair Pricing and Good Customers Service

Excellent service experience, but due to a delay related to my super slow insurance company my CRV wasn't going to be ready in time for my return trip to Houston. So I traded in my 2015 CRV and left in a 2019 CRV. Honda AutoNation at Bel Air Mall is a super good dealership! Thanks to all of you.

Quick thorough service. Nice waiting room with complimentary hot chicolate, tea, or coffee.

Great customer service. Came in and made deal very quickly and no hidden charges

I used to take my Honda to Firestone for locality convienience but they continuously made mistakes and were irritated when I took my vehicle back to get them to correct their mistakes. AutoNation do the job right and do it professionally. They corrected the last mistake made by Firestone which they were unable to resolve. Very happy with the service and I will be going back every time.

Everyone was very nice and helpful. They explained everything they were doing. The facilities were very well maintained. Very good people to do business with.

Everyone was very helpful and when the FCW lights came back on after I left, I call and they worked me to try to fix the problems.

Everyone was very courteous and helpful. The facility was clean. Everyone was professional and kind. Will definitely use and recommended this dealership to friends and family

Perfect ! Honda did all good job right repair all great

Great job! Great service! friendly! efficient! Clean facilities!

Great job. Was very easy to schedule an apartment for service on our Honda Pilot and they always do a thorough inspection. Thank you

Amber was my agent. She took great care of me. She was attentive and kept me informed. She was extremely polite.

Ambree Leslie was my service advisor. She was prompt with getting me into the service department and followed up on needed repairs. Great service, as always!

Took my van in for service on October 29, 2019. Ambree is my advisor and she is always a pleasure to be around and makes me feel so special. I am on a very limited budget and she always tells me what really needs to be done and what can wait for a while. She's number 1 in my book! Never been disappointed with my service at Autonation

The staff here are super helpful and very knowledgable to help with any questions you may have about the specifics of your service. They also make sure to work out a time that is convenient for you to have your car serviced. They made me feel very comfortable with leaving my car with them and very confident about the repairs they performed!

Knowledgeable salesmen and location

No sales pressure. Asked about what we wanted and found it. Another dealership said the car we wanted didn't exist, even though the website said otherwise. Car was delivered on time and with everything we wanted

Very knowledgeable and professional staff. Great prices and overall great experience. 5 Star experience.

Buying a new car is often compared to going to the Dentist for a root canal. Not so at AutoNation Honda at Bel Air Mall! Mark Hochecker was our Salesman and he was very helpful in making the purchase of a 2019 Honda Passport a pleasure. Mark made the initial purchase easy and was very helpful and knowledgeable in explaining how to setup all of the safety features as well as setting up the Bluetooth connections for our cell phones. Great Salesman, Awesome Dealership, and Outstanding Customer Service!

Buying a new car is often compared to going to the Dentist for a root canal. Not so at AutoNation Honda at Bel Air Mall! Mark Hochecker was our Salesman and he was very helpful in making the purchase of a 2019 Honda Passport a pleasure. Mark made the initial purchase easy and was very helpful in explaining how to setup all of the safety features as well as setting up the Bluetooth connections for our cell phones. Great Salesman, Awesome Dealership, and Outstanding Customer Service!

Excellent as usual. Bought the extended service contact for oil changes.

Mr. Firas Shueib a very professional sale per person he made sure he explained every thing , The car was clean and gased up ,he even set my phone to bluetooth.

Good and professional sale person Phillip, the facility was clean, financial group was short and direct

Buying our 2019 Honda Accord Sport is great experience, our sales person, Mark, is great, very knowledgeable, very patient, very professional, explained and set up all our safety feature, Bluetooth, etc. More we learned the new feature of our new car, more we like our new car.

My salesman John Carraturo, was great and got me in the car I want.

Went to replace air bags for recall. Ms. Leslie was very nice. Also needed brakes, explained everything . Even provided a coupon. They got me out in time for my next appointment. Would be great to add charging station to waiting room. Each employee that entered the waiting area acknowledged all the room by saying hello or good morning.

John Carraturo is the go to man! I called and said we were on our way to look at a 2019 Civic I saw online. John had the car pulled up front and waiting on us when we got there. John is very knowledgeable and professional. He listened to what we had to say and took us in to help us purchase. John went above and beyond staying after hours to explain all the features of the car. He never once rushed and was very patient with us. I highly recommend John Carraturo if you are interested in a new or used car.

Found the exact car I wanted at Bel Air Mall Honda. Staff was very helpful and helped me get exactly what I wanted! Lawrence and Johnny were great to work with. I like the no-haggle policy. Much less stressful process!

John Carraturo and Greg Vance where extremely helpful and friendly. They helped making the purchase of my new Ridgeline easy and painless. They were very patient with me.

GREAT" I was impressed highly knowable of the job . very professional

Love everything about the My new Honda. Mr. Earl Adams took time with us showing us new and used vehicles. I highly recommend him to anyone.

Easy process and I love my Honda Civic sport!

Excellent customer service got exactly what I wanted

Prompt and courteous service

Michelle Dauzat is the reason my family and I have purchased here exclusively for our family's vehicles. Everyone here is very helpful, but Michelle goes above and beyond for her clients. She takes a genuine interest in you as a person and what would fit your needs best. She doesn't just have herself or the bottom line in mind like any stereotypical car salesperson. She's focused on building long-lasting rapport with her clients and does a heck of job. Because of her, at the age of 24, I am the proud owner of a 2019 Honda Accord LX, and I'm confident that it wouldn't have been possible without her assistance.

Friendly, efficient service. Lee Thomas was excellent to work with. Overall a great experience, and Lee made it easy, plus I love the CR V

Auto Nation Honda made my search for a new car easier. John Carraturo took a great deal of time showing me cars , explaining different functions and benefits. He patiently and professionally helped me finalize my purchase. Auto Nation dealership always greeted me personally and professionally.

The staff are nice and people are good. My sales Faris is very helpful. Explain me all new features of new 2019 CRV and is so kind to deliver the new vehicle toy house.

Everyone fantastic especially Michelle. No problems

Yes very much. I have used them for over 30 years.

Excellent service, good environment! I love my new car....

Great service today at AutoNation Honda from service advisor India Leslie. She was really kind (even when I got flustered) and helped me solve my problem quickly and easily. Thanks so much!!

Great customer service. Hussain was a great guy and helped me alot and made sure i was happy with my car. The staff are very friendly and respectful

It was time for my for my car to be serviced. Brian Jackson was great and helpful as Always

My wife and I had a thorough discussion with AutoNation at Bell Air Mall. Our judgement of the staff is that they were honest with us and worked to help get the car we wanted at a reasonable price.

Always a pleasure doing business with Autonation Honda in Mobile.

Great service from sales to service everything about this place is EXCELLENT. Michelle Thanks again.

Great service from sales to service everything about this place is EXCELLENT definitely 5 🌟🌟🌟🌟🌟!!!

Service department worked very nice

I went to this dealership because they had the exact model Honda CR-V that I wanted. Other dealers in the area had a more limited selection. My sales person was friendly, knowledgeable and did not pressure me or manipulate pricing. He compared their price with another dealership and came under other area dealers with a more reasonable offer. I love my new car!

We had a fabulous experience and love our new CRV. Our salesman, John, was very attentive to our needs, budget, and physical limitations. He made every second count to find us the perfect fit.

salesman, Lawrence, was friendly and did not pressure us to buy. he was knowledgeable.

courteous, friendly, caring and a real show of compassion for their customer well being.

I arrived on time and left in an hour. I had the oil changed. My only issue is that the free inspection report that I received had a very important part that listed what needed attention, torn off. I did not read the inspection report until I returned home. That prevented me from know what items needs further check. I was greeted by a nice lady who was very imformative. My current vehicle is my 2nd purchased from Autonation Honda.

When I first walked in the showroom John was was right there to greet me. I have a crv and had been looking at possibly getting a RAV4. I told John I was just “tire-kicking” but that did not stop him from politely asking what I was looking for in a car. We chatted for a while as he got the information. He asked if I wanted to check out the vehicle I was interested in. John was engaging but not pushy. We went outside to inspect the crv I wanted. Afterwards the fun began. We went back and forth on pricing until he asked if I was a Costco member. I told him I was and that really gave him the room to get close to my price comfort level. Long story short, John did an excellent job. He did bring in the sales manager at one point who was the only negative in my experience. He had somewhat of an attitude and was not clear in his communication about a better deal. Regardless, the deal was as good a deal as a friend of mine got on a similar crv 2 years ago. If you are going to AutoNation Honda in Mobile be sure to ask for John Crittenden.

Great experience and I love the car

Absolutely a great experience all around. Michelle was great and timely in letting us know if we could make a deal, she didn't waste our time like other dealerships have done.

Friendly courteous service.

I was well taken care of in the process of buying a new car

All the service members were all kind and courteous. Followed up with me on everything needed and done. I even had a recall I did not know about, but they went above and beyond to complete that work as well. Great job!

I worked with Herschell Brown through the entire process and was really impressed with his straight forwardness and not trying to make the deal more than what it should be. Being a first time car purchaser, I was expecting to be hassled with and pressured into buying more options, but that wasn?t the case. Herschell really made it a comfortable and easy purchase for me. The only part of the process that made it a 4/5 star for me was the length of time it took from purchase to driving off the lot due to waiting to get the car in for final inspections and cleaning. Other than that, I was really impressed with AutoNation Honda. I would definitely recommend to anyone looking to shop in the Honda market.

The people in your service dept. have always be excellent.

Bought my first car from here and Herschell was beyond AWESOME!! He made my parents feel confident in my purchase and helped me out tremendously in finding the right car and price for myself. Definitely a sales rep I'd refer to anyone I know. He made my first car buying experience easy and stress free! BIG thanks to him for working with me and helping me get exactly what I wanted and neede

Lee Davis is an awesome person no pressure The final process however was a little annoying No means no I understand that up sales is part of the process but after 3 firm no's please let it go

They were very apologetic for running behind and even compensated me with a full tank of gas for the wait I had. The sales personnel Michelle was also great in helping me with pricing and setting up my appointment! Job well done ?.

Shouldn’t Honda is a great place to have your car serviced and/or repaired. I have NEVER had a bad experience with the repair or service issue with this dealership.

Great experience, my service man, Brian knows me and always tries to do what is best for me.

We have both cars through AutoNation Honda. Love their customer service and convenience!

Purchased a Honda CRV from this dealership. Phillip Breitweiser provided excellent customer service even after the sale. He was very patient with me as I took a LONG time to make a decision. He was never pushy as he helped me compare my options. I highly recommend visiting this dealership compared to other nearby Honda dealers.

The service was awesome and the wait time was on point Thanks

My experience has been great , with the service department and staff. Mr. Nelson Bryant And His Co-Worker Bre ,has been all but great 👍 This is my fifth vehicle ,From Auto Nation Honda .

Nothing but good things to say. I waited until the last minute to get the oil changed and tires rotated before going on a long trip. I called for an appointment and got one. My wife was available to go by earlier and the service dept went out of their way to fit us in. Great job! And since we were traveling soon they cleaned the car. Nothing but positive things to say.

seamless on-line offer and purchase process. Sales person Phillip Breitweiser was helpful and not pushy.

John was incredibly helpful at finding me a great car within my budget. Awesome experience!

Took my 2018 Ridgeline for scheduled maintenance. Oil change and filter only. After waiting about an hour I asked the rep why taking so long. She stated there was also a recall and would only be a few minutes to complete both oil and recall. Waited another hour and again asked what’s the problem. She went to service area and checked and stated maintenance was putting in oil and only a few more minutes. After about 15 more minutes rep came to get me and stated “No charge as they were slow”. I was pleasantly surprised, this was not expected. Yes, I did wait a long time, however this was going above what I expected. Thanks you AutoNation Honda.

although my service took longer than they first said. they were gracious and very accommodating. I have no concerns or questions.

Excellent service team. Mr. Brian Jackson is always helpful and informative.

Great dealership - friendly sales personnel and customer care staff is great.

Good car buying experience.

Michele at AutoNation Honda is the best. She worked with me in getting a great trade in deal, pricing and in getting me in my dream SUV.

Robert Akins was awesome! Very informative about the vehicles and professional.

Just say India was amazing and made my experience wonderful and I surely be back!!

Recall and service were handled in the time expected. Employees were very nice and professional.

Brought a vehicle Friday, Herschell was great.

Overall the staff was all friendly and professional.

Willingness to work with you

I had a good experience purchasing this vehicle as it took about a month to decide which one. Their was no pressure from Philip the Salesman and he knew a lot about everything from car to purchasing it. Auto Nation was willing to work with us and we had tried other Dealerships and they were not.

Pleasant experience buying my new Honda Pilot. I was able to get price of car online and negotiate some of the terms before I went to showroom, this decreases the time I had to spend there which I appreciate . The trade in person was very knowledgeable and professional. MICAH , my salesperson explained everything to me and was very knowledgeable about the car’s features. He is very professional and easy to work with.

Friendly smile welcomed me, listened to my concerns.

I had a wonderful experience! The wait time was awesome!

The service is quick and the Team members are awesome!

Great Vehicles and very courteous staff. I love my new Honda CRV

I appreciate how kindly I’m treated at AN Honda. They are professional and efficient and take time to answer my questions re services needed for my Pilot.

We just bought a beautiful Honda Pilot. Breyiahnia Finklea-Jackson was our saleswoman extraordinaire! The Pilot has a lot of bells and whistles that I have never had before. Breyiahnia took the time to show me all the features and then take us on a drive and show us how to use them. Then I took a test drive and my husband took a test drive. It was the best experience! She was able to answer all my questions and put my mind at ease. The rest of the car-buying process went smoothly and we appreciate that Breyiahnia and John Hinckle stayed late to take care of us. We live in Florida and had to take delivery at a later time than when we were at the dealership. Breyiahnia again went above and beyond to get the Pilot to us. I highly recommend AutoNation Honda for a stress-free car buying experience.

Everyone was nice and very knowledgeable. Everything went great.

Very friendly. Provided personalized service, and I would recommend them to anyone looking to buy a new or used vehicle.

I spoke with Herschell before arriving to the AutoNation dealership. Herschel assured me he could and would get us what we wanted... As promised we left fully satisfied with the newest Vehicle on the market and the best price around. While I completed paperwork, Herschel gave my wife a quick run down on all of the new features that came with a 2019 Hybrid, which made me a feel much better since she's the primary driver. Overall my wife and I were very satisfied with the entire interaction. -The Williams Family

I had a recall on my car. Scheduling an appointment online was a breeze. Dropped off and picked up same day. No issues, no complaints.

courteous and professional. thanks for a great job.

My service provider Liz Martial was very helpful and polite.

Phillip Breitweiser Was awesome, he took his time to go over everything even thoe it was getting late pass closing time for him. He was also very friendly and treated us good and made us feel very comfortable. It was a pleasure to work with him.

Phillip Breitweiser was aswome to work with he treated us great. He took his time and went over everything. I would recommend anyone to go to him. He made us feel at home. Loved loved loved.

Good buying experience. Staff was great. Thank you very much.

Michelle is fantastic go see her!

This is our second buying experience with AutoNation in Mobile and we could not be more pleased! Our sales person Michelle Dauzat was so patient with me! She assisted me as I test drove different models and asked a million questions!! In everything they were very knowledgeable and able to answer all those questions!! From her, to the managers, to the finish in finance each individual was personable and made the buying experience fun!!! I would highly recommend this dealership if your in the market for a great car and buying experience, this is the place to go!!

Amazing shopping experience! Very satisfied with my purchase, and I will definitely recommend this dealership to others! AutoNation is the place to go for cars!

Service was great. Customer Service followed up to see if I was satisfied or if I needed anything else. Thank you AutoNation Honda.

My experience at Autonation was great. They saw to that I received the car that I wanted and they did not push me to settle for what they were just trying to sale off of the lot. I would definitely recommend buying a car from there.

Awesome people awesome awesome they made sure I left with a car

I have purchased here before and never had any problems. This experience was by far the best. I already knew what I wanted and Chad Kinney and John Hinkle made everything so easy a fast.

Friendly encounter by the whole team that I dealt with. They saw to my needs while purchasing my Honda Clarity. Have used their services in the past. Always have been pleased with the quality of the products they have. I will recommend AutoNation Honda to my family and friends. I will use them in the future for any of my driving needs. Thanks AutoNation Honda at Bel Air Mall for a job well done.

Everyone was very nice and helpful. They helped me get the car I wanted. Dr. Ken Moore

Me experience at AutoNation was truly fabulous and quick.

One of the service writers who I spoke with on the phone pretty much bullied me into using them. I originally was going to use Pat Peck in Gulfport and found out I would be in mobile, so I thought it would be convenient. I set my appointment. When I realized that I would not be in Mobile at that time, I called to cancel. To let them know that I would just use the Dealership in Gulfport. I was told that I could not do that, that I had to use the dealership in Mobile that is almost an hour away from me. Nearly 100 miles round trip for me. I was told the recall that I needed would take 2-3 hours. I asked for a Loaner vehicle to use while that was being performed, as I have a 3 year old and wanted to keep him busy. That was not an option. So my options was to sit at the Dealership or bring a second vehicle. When we arrived at the store, the service writer Elizabeth is who checked us in. She wasn't rude, but was not friendly whatsoever. It was like we were interrupting her morning by being there. The only reason for the 3 stars was the Other service writer, whom I cannot remember her name was AMAZING. So I recommend this dealership based upon the amazing service writer I spoke with.

Drove to Mobile instead of using the local Honda dealer all because of their salesperson, Lee. I felt like he really got to know us and our needs. He was knowledgeable, asked the right questions, and did not try to upsell us. We truly enjoyed working with him!

Excellent customer service. Great follow up. I was treated like a valued customer. It’s hard to find that these days. Highly recommend them for service and if you’re in the market for a new or used vehicle.

Very courteous staff helpful in every way, sales person and sales manager very helpful. Great Experience

Michelle was great and got us a great car at a great price

The sales and service team are great. I had a problem within a few months of buying my pre-owned SUV. I'd gotten the extended warranty and everything was covered, minus my deductible. I'm a single mom and my SUV was my only mode of transportation; they lent me a car while mine was being fixed. That meant the world to me. They have the friendliest, most helpful staff! Thanks!

Wonderful! Ambree Leslie always takes great care of me and my Pilot.

We drove from Biloxi to AutoNation Honda for service because we are new to the area and didn't have a great experience at Pat Peck in Gulfport. Brian and India at AutoNation made sure we received excellent customer service for 2014 CRV and we will be back! So happy to have found a new service provider that we feel confident about.

Great experience , no hard sell or bait-and-switch .

it was awesome, this is my second time for service and it has be very pleasant both times they employees are very kind and prompt on getting the service done in a timely manner.LOVE MY HONDA wouldn't have anything else

Just got my car serviced but it was an overall great experience

Super experience! Really appreciate the service team going the extra mile to help me.