They are professional. I didn’t do much study about the next purchase before I went for test drive. They gave good/honest offers. You might be able to find better offers with more efforts, but there is not much space left (in my opinion).

Good professional internet sales service. At the dealership, excellent service and attention to my requirements. Would use these folks again

Service done in a timely matter. Thanks Brian Jackson

Not to military service members. Financing lied to me when I asked about their policy on shipping cars overseas on military orders. Do NOT finance the vehicle with them. They have higher interest and they don’t support servicemen. I ended refinancing the car and paying more $ to the DMV to change the title to my new lien holder. Use a bank that supports military members. The NFCU helped me with the authorization letter to send my car overseas and lowered my interest.

The entire buying process was Amazing!!! The sales person Lee Thomas was friendly, knowledgeable, helpful and professional. The Finance Manager and the General Manager both were Great. This was the best car buying experience that I have ever encountered. I truly recommend AutoNation Honda. Thank You for a very memorable experience. Outstanding

I would like to say thank you to the sales team at Autonation Honda. I just purchased a beautiful Honda CRV. This sales team went above and beyond to earn my business. Ask for Micah from Grand Bay. He will fix you up

The service has been excellent, and staff keep the customers appraised of all issues

Friendly service in a timely manner!

I took my car in for a checkup 3 weeks ago. They said I needed new spark plugs. so I agreed with it. And let them install them. Last few days my car has been having problems. I took it to the main dealership and they said my car had some damage because of bad spark plugs were installed. Has to pay alot to fix the screwup they did. NEVER GOING BACK

The service department is very easy to deal with and helpful in answering questions.

All aspects of service appointment were satisfactory. Scheduling the appointment, reception up one arriving, clean waiting area, timely service, and explanation of work done to the Accord.

Totally dropped the ball on this last service. Still awaiting a phone call after two calls. I should not have to drive there to get an answer that can easily be answered via telephone. � Let me repost and give this emoji a smiling face. �

I usually speak with a lady named India. She is very sweet and professional. I have never had any complaints with the service and care I have received from Honda.

VERY VERY GOOD EXPERIENCE. The service associate was perfect. His name is Brian. He has always been a professional man! I thank you Honda AutoNation! Just would not go any where else!!

Have purchased multiple cars from here over the last decade or so. If you’re looking for a new car with no trade in to offer, you will not beat their out the door price. So simple - price + doc fees + tax = the price you’ll pay. No hassle and SUPER friendly!

Everything was done without any hassle and everyone was very nice. They left my car clean and even checked a few other things. I was very pleased and would highly recommend them

I took my car in for a possible starter issue. The issue was confirmed quickly and my car was repaired in a timely manner. thank you!

Was the best new car purchase experience I have ever had, the salesman John Carraturo was no pressure just let the sale happen and the communication via email was a great experience.

Service was very good experience. Prompt with my appointment time.

If you expect service after the sale, don’t buy a car here. I bought a used car here in November, and regrettingly bought the extended warranty. I totaled the car in July, and have been attempting to cancel the warranty. I’ve called and left numerous voicemails for the finance manager. Not one time has he returned my call. I brought my new car in for warranty work recently. They did not fix the problem, and then called me and asked me to give them 5 stars on the survey for the work they did. This place is very unprofessional and you could not pay me to buy another car from them. They have no clue what customer service is.

Usually get my service completed across the bay & they wash my car afterwards. Ya’ll did’nt,.. plus it was bout $40 more,.. i even bought this car there a few years ago,..Really ? Not good.

Always a very pleasant experience

My car was ready when stated. The ladies in customer service were very professional.

Very efficient...on time....I was very pleased and will be back.

The sales team was helpful on helping me walk through the my first time leasing a car.

If you want hassle free car buying than AutoNation Honda is the place to go.

Had a enjoyable experience at Honda Autonation as always. I bought my SUV there and have gone back for servicing every time its due for an oil change. I have also used the shuttle and experience was great as well.

Really enjoyed my experience with AutoNation Honda at Bell Air Mall... will be back to have my Honda serviced...Ambree and the rest of the ladies were exceptional!

Very pleased with the sales staff especially Hershel Brown, he really went the extra mile with us and it was greatly appreciated. I have already recommended this dealer and this salesman to friends and family. Great job guys.

Great buying experience. Highly recommend Autonation Honda

Great customer service and all around great experience! Car is in perfect condition! Definitely 10/10

Brian in the Service Dept is Excellant, very professional and tends to your service needs highly recommend him ! And Michelle in Sales is the Bet , this is my third Honda purchased from her !

Excellent.experience on all aspects of my buying experience. It helped that I knew what I wanted and there were options that fit my needs. This is the third Honda accord I have purchased at that dealer. Obviously I am pleased.

Friendly people and good service!

I was having trouble with my CRV - it was having trouble starting. Brought it in and they looked it over and found that the battery was defective. Replaced the battery and was on my way. I was there for about an hour.

From the Salesman Ron to the Business Manager Ovis, we had great service and a easy transaction in purchasing a new car. My email inquiring about a vehicle was returned in less than 12 hours but it also contained a discounted price on the vehicle I wanted. The discount was twice what was offered at another Honda Dealer. We could not be happier with our purchase experience.

If I could give negative stars for my review and experience with AutoNation Honda at Bel Air Mall, I would. For starters, don’t allow your salespersons to give buyers a quoted finance rate and claim it was a mistake! After multiple days of negotiations and the night before the transaction is due to be completed, do not inform the buyer that the finance rate is not 1.9%, but actually 3.99%, because the 1.9% “cannot be applied to the vehicle model” that the salesperson KNEW I was interested in. I will NEVER EVER recommend AutoNation Honda at Bel Air Mall to anyone I know. “Mistake” or not, not a single apology was ever given for the inconveniences that ensued, only excuses for the “mistake”. As a buyer, I feel completely misled. This is not how business should be ever be conducted. If you want honest sales, don’t work with Ron Getto. His manager, Joshua Maloney didn’t do anything to expiate the mistake either....mentioning Ron’s status with the company doesn’t count, nor does mentioning how good of a price we were able to negotiate...

Always a pleasure

I was very pleased with the lady that waited on me her service was incredible. She was very professional. I name her Mrs. Customer Service lol! Thanks you!

Mr. Brian Jackson provided friendly and welcoming service. Also work service was faster than expected.

Appreciate being able to schedule online, getting confirmation email, having quick and competent service and repairs completed in timely fashion.

I’ve owned several Honda’s and have loved everyone of them. All service has been done by them and has been done in a timely and efficient manner. Highly recommend this company!’

You get what you pay for... their price was a lower price than other dealers. Bought a used car and in less than 6 months we found it needed more than $5,000 in repairs. You are taking a risk buying a used car from this place. Buyer beware!

The service department broke a piece on my battery cable then informed me that we had to have done it and called both my husband and myself liars to my face. Keep in mind my car was 2 years old!! They wanted at first to put a junkyard part on it because it would be less costly for them. In the meantime I was looking to trade for a new Odyssey, however, when the service department manager informed my husband they didn’t really want our business anymore we knew then it was time to look elsewhere. I purchased a new 2019 Odyssey from Gulfport and will never let AutoNation touch another vehicle I own again!!! They lost my business as well as my family’s.

I have been driving Hondas for 40+ years and had them serviced at Honda at Bel Air Mall dealership. Their work has always been great with no problems following. The people are efficient, courteous, meet all my needs, and work in emergency appointments. I recommend them highly. Will Wright

Person answering phone and service Dept need to be in clear contact

Professional Sales Staff and Management Team. We had a great experience!

Thelma was real helpful and we plan to purchase from there in the future

Efficient and professional

It was pretty seamless beginning to end. We even had a couple laughs along the way.

Hondanation provided me with me GREAT customer service.

I always get my Honda serviced here! Fast and friendly service!

The service manager did everything he could to fix my problem in a prompt, professional manner. The problem is fixed and the car performs like a champ.

great service, and bought a new Honda too. g

John was awesome. He made the car buying experience a lot less stressful and was not pushy at all. I didn’t intend on financing through Honda, but they were able to approve me for an interest rate that was 4% lower than what my credit union offered.

Excellent service from Brian, the service manager.

Always have a good experience at Honda.

When we picked up the van there was no protective mat on the floor, there was grease on the carpet. Not all fluid levels were topped off.

Service was completed and done quickly. I was able to leave my car the night before and they picked me up when it was completed

Brian Jackson is very professional and informative.

My salesman was great!! Awesome customer service through out the entire process. I would recommended Honda to every 1 looking to purchase a nice ride.

I just bought my second vehicle from salesman, Nelson Bryant. The first was a Acura and the second a CR-V. Nelson was fabulous! He was not pushy and listened to what I wanted and needed. With 3 in college, I need good, reliable vehicles to keep everyone on the road in safe, affordable rides. Nelson hunted for my wish list and would email me with what he found. I couldn't be more pleased. Even my mechanic was impressed with the vehicles and the price I was offered.

Cedric made my car buying experience stress free and fun, even gave me a cupcake � From start to finish Cedric made sure to take care of me and get me in the car I wanted. Thank you! Already recommending Cedric and Auto Nation to all of my friends!

I have been going to Honda for nearly 12 years now. I recently set up an appointment to get my hatch repaired that was leaking. This was after bringing it in and they preformed the waste test and found nothing wrong. I had to wait until the water was in the hatch and video the water pouring out to show them the was in fact something wrong. They had to order the parts to come the next day. I confirmed with them to make sure I would be able to make it to work at 11am if I brought it back first thing at 730am. When I brought it and waited no one said anything about running late. I asked about the progress at 10am and the technician said 20-25 minutes max. So at 10:25 I ask to go ahead and start paying so I could be ready to go. She had to go get the paperwork which took a few minutes. Then as I began to pay, they said they were going to get my vehicle. I finally got my vehicle at 10:58. I was late for work for my job I just started in April due to my previous place of employment of 20 years closing. I am not one to be late for work. Now I have a mark on my record of being tardy within the first 2 months of employment. I would not have taken it that day if I would've known. I told them I would hold off on bringing it in but they told me I would be able to make it to work on time. I find this unexceptable! If the technician would have found the leak the first time without video proof, this would not have happened. I told him along with my husband telling him exactly where the leak was coming from. We told him it was coming from the hatch. When I brought it back with the video, he said, "Oh, it's coming from the hatch!" I will most likely find somewhere else to bring my business.

My CRV was diagnosed by AutoNation Honda as having a bad starter. To put a new starter on my car, they wanted eleven hundred dollars. ELEVEN HUNDRED DOLLARS!!! $1,100.00!!! Seriously??? I took it to a local service garage that specializes in Hondas and they charged me $425. Same warranty on the starter. Huh.

I had a great experience buying a car from AutoNation. The salespeople were awesome, the management and the facility are awesome. The Honda cars are awesome, everything is straight aces. However, AutoNation went from 5 stars to 4 stars because they sold me GAP coverage provided by Safe-Guard Products International, LLC If you buy GAP coverage provided by Safe-Guard Products International, LLC and you total your vehicle, there is a high chance that you will not be taken care of. I totaled my Honda on March 09, 2018. Safe-guard Products is purposely procrastinating settling the claim. They have had all required documents since April 2018.. According to the website portal all of the required documents have been received and accepted and there are no notes on the account. So i call them on May 25, 2018 to find out why the loan on the car still hasn't been settled. They explain they have an illegible document. I sent the document in question six weeks ago,..on April 10, 2018, They didn't communicate to me or place a note on the portal explaining any issue with any documents. I had to call them to find out the problem. There is tiny fine print in the GAP contract that says if they do not have all documents within 90 days of loss they will not be liable for the claim. It is as if they are purposely trying to deceive me into believing all documents are good until the time that it will be impossible for me to make the 90 day deadline so they can reject the claim. In the meantime I am still making payments on this car. I am not happy about this at all. Safe-Guard Products International, LLC is single-handedly ruining AutoNation's chance to sell me another Honda.. which is a tragedy. I would absolutely buy another Honda from AutoNation if I knew i never had to deal with Safe-Guard Products International, LLC again. . AutoNation gets 4 stars. Safe-Guard Products International, LLC gets zero stars, for an average review of 2 stars. I would recommend the dealership, , but would not recommend this situation to friends and family.

I’ve been going to Honda for service on my vehicle for years. It disappointed me today. My warranty car battery die on me while I was out of state on military duty. I wasn’t around a Honda deal to get a exchange battery. Had to buy a new battery. Brought the battery to Honda today when I got back in town and was told that they only give me another battery and not credit for the default battery. It a shame that Honda do not stand by their battery product.

I’ve been going to Honda for service on my vehicle for years. It disappointed me today. My warranty car battery die on me while I was out of state on military duty. I wasn’t around a Honda deal to get a exchange battery. Had to buy a new battery. Brought the battery to Honda today when I got back in town and was told that they only give me another battery and not credit for the default battery. It a shame that Honda do not stand by their battery product.

Mr Keith is great! I absolutely love my new Civic! �

Great service. My sale rep was awesome. He provided awesome customer service.

had a recall and needed a new battery did not take long all went very well

The sale's representative was great, did try to push me into a purchase, allowed me and Regina time to make up our own minds. they worked with us and we got the car we wanted, not what they wanted us to have. thank you Autonation.

I received great service. The service was completed in one hour. Thank you.

Cedric provided outstanding customer service. I highly recommended him as he was courteous and professional.

Service was great I was very pleased with my service like always friendly staff fast service the lady or wonderful

While I did not get the car that I originally came to purchase, they found me one that was actually lower mileage for the same price. Same year model. I love my 09 Accord and am glad to have found it. They also worked on me with my low credit score to get me the best deal they could. 2 thumbs up.

Easy process and willing to negotiate on price. Also provided a solid trade-in value on my old truck.

I have been wanting to trade my car for a little over a year and was torn between the CRV, Rougue and Rav 4. Every time I would look at the CRV, I was just drawn to it. So finally my husband spoke with Joshua Maloney and his team and we got the ball rolling. I’m so sorry, I’m bad with names but all thread gentleman who came to our rescue to get the color I wanted and to satisfy all my needs was perfect! I am absolutely loving my new CRV.

They made buying my first car really easy!! Great customer service and they went above and beyond to get me the car I want!!! Couldn’t have picked a better place!!!! Thank you all so much!!! Mr. George and Mr. John are outstanding at what they do!!!

I am very pleased with their service! It's always quick and I'm always in and out!

I looked at ads for several weeks hoping to find a used SUV with third row seat for a decent price. I've always had the mindset that you couldn't get a good deal on a used car from a dealer, so I always but from individuals. AutoNation Honda had a better deal than any private party, and the vehicle was only one year old with very low mileage. Next closest deal was 5 years older with 10k more miles. This had to be one of those "once in a lifetime" finds. The sales group was very courteous and accommodating, even when my bank and insurance company had multiple errors which caused several delays in getting a check available. I'll definitely be back when I start looking for another vehicle.

Had a wonder experience! They stayed true to their word to make the deal!

When it's time to buy Auto Nation is an excellent choice. Plenty of cars to choose from, great customer service. Folks are very professional and respect your time. Quick and easy buying. Do what they say they are going to do! I highly recommend!

I bought a 2018 Honda EXL 2.0T from AutoNation thru the Costco auto purchase program and it was a great experience. I went to the Costco website and put in the car I was looking for and it steered me to the AutoNation. My wife and I were having dinner about 15 minutes after I filled out the website info and the salesman called me on my cell phone. After we ate we drove over and looked at the cars. Ron Getto was an excellent sales person and he did everything perfectly and made the buying decision very easy. I highly recommend AutoNation and Ron Getto!!

Brian is the best he is amazing I use him every time and only him. Wouldn’t use anyone else he deserves a raise

Wonderful experience. Would definitely use again. But i bought a quality car so i won't have to for a very long time!

AutoNation Honda service department has the most friendliest staff I have ever met at any dealer. They meet you at your car, check on you in the waiting room and take care of you the entire time. You can even get a ride to the local mall to shop while you wait.

They helped me with my flat tire twice. It took a long time the first time, but the second time was very fast. The customer service was really great - very nice and eager to help!

2015 Crosstour exceeds my expectations - sale was easy and I’m glad I made the trip

My experience was very courteous and nothing demanding nor did I feel pressured. Staff remained professional and patient at all times. Very swift as well, didn't prolong me. The website also allowed me to reserve the vehicle with a pleasant time that fit into my schedule, so no one else would purchase before me. I love my new Truck its everything and more than I expected. God is awesome!! Thanks, I would definitely recommend Auto Nation for your Car purchase.

I would not recommend this dealer, they do not stand behind their products. They sold me a brand new vehicle with a page full of problems that they will not address.

I only had to wait an hour for work to be completed on my vechicle. My visit was unscheduled and I thought this was great. The only minor negative comment that one of my tires was missing a valve stem cap after the visit.

Great Experience. Ron was amazing throughout the entire process.

The service was very good, I purchased a 2015 Honda Civic with less than 3,600 miles - I am very pleased. My salesman, Keith Gunter, was great and John in Finance was very pleasant to deal with.

Friendly service when from the time I made my appointment to the time I drove my car off. The service department was helpful and I'm totally pleased with the service. The lady, Tesia was so sweet and friendly. I hope I get her again when I take my car back. I will be back with my car.

Make sure you do not work with a sales man name Ron Getto. My husband ask if a warranty would be a part of our deal, for some reason that question set Mr. Getto OFF. He raised his voice and came close to my husband's face waving his hands saying "NO, no " that will not happen. There was not one reason for him to raise his voice or get close to my husband's face yelling. You treat other how you want to be treated. This is a your work place treat your customer with respect and respect will be given in return. Honda I'm not sure what kind of customer service training you are giving to your sales agent but Mr. Getto should not dealing with the public with his temper and lack of customer service.

Very pleasant! Salesman was very helpful and able to work in our time frame.

The person helping me was very courteous and helpful. I don't know the quality of repairs, etc. It was only done yesterday. Not sure I will know unless there is a problem.

My experience from start to finish was horrible my sales person was Nelson Bryant from the moment I walked up to him while he sat outside texting on his phone to ask him for help mind you I am there to spend my hard earn money he came across as I could care less if you buy anything .... fast forward I bought a used car and was told the oil n etc had been changed and that the radio knob would be replace only to be told I'd have to pay for the knob myself my husband check the oil stick n it was black it hasn't been changed. I WILL NEVER GO TO AUTO HONDA AGAIN.

It's very hard to enjoy a new car when you have to bring it in the next day to be checked. This is my third and final Honda. If I could return this car I would do it today. I was happy with my 2013. It never made sounds and the ride was smooth. This car feels like a truck and I can feel every bump in the road. To take a new car in the next day and to find out something that prevents dirt from getting in the engine was not secured was the reason for the noise. They had to tighten a screw. But to still hear some sounds( not like it was) is very disappointing.

I was extremely impressed with the sales side of AutoNation Honda. Brandon Anderson and the financial team truly went above and beyond to get me into a new car, I never once felt overwhelmed or like I was being pressured to make a decision. Highly recommend them!

I enjoy my new car, and the salesman was very helpful.

We appreciated the up-front pricing on the one-owner Honda Pilot we bought. Our salesman, Nelson, was pleasant, helpful and not pushy. The vehicle was very competitively priced and exactly as advertised. All told, it was most enjoyable car purchase we've ever made.

The sales staff handled my used car purchase with professionalism, and made it the quickest and easiest car purchase I have ever been through. Good work, and thanks to the team at Autonation Honda.

Pleasant folks...second purchase that says it all..

Since we purchased the vehicle from dealership we thought we would bring it to the dealership for the regular maintenance which of course they also sent us coupons and of course they didn't apply. First thing they wanted to do was the oil change despite an oil life of over 70% left which we quickly told them that wasn't necessary but they managed to squeeze us for just over $300 for wheel alignment and rotation and 2 filter changes. Brought other vehicle to other dealership and it wasn't even half that for that and an oil change so can't help but feel that AutoNation Honda had everything but our best interest.

After spending 3 days going to Car lot to car Lot We decided to go see what Auto Nation had in my daughter price range. Instead of putting her in a used car with an outrageous interest rate They was able to get her in a brand new Civic with a great rate for a first time buyer with no Credit. Thank you Brandon for all your help

Fixed my car brakes fast. Gave me a ride to the mall while I waited on my car.

It was a very good experience . The work was done in a timely matter. The employees were very nice. The price was higher than what I could have paid elsewhere .

Our sales person was easy to work with, knowledgeable, and professional.

No hassles, got the price I expected to pay. Will shop with Autonation again.

No high pressure deal. Sam was very patient and helped us choose the vehicle that was best. This is our second purchase from Autonation.

very good. salesman was helpful and knowledgeable , helping us to get the car we wanted.

I made an appointment for my service. When I arrived, I was promptly checked in by the service writer and my RidgeLine was immediately moved to the service bay. I had a recall on the air bag system and it was time for my normal oil change. I was in and out in a reasonable time, under 2 hours, and the staff kept me updated regarding the progress. I was very pleased with the service that I received.

Great experience overall. Great car; we did our research and picked a winner. Salesperson knowledgeable and helpful. Breezed through the financing process with courteous manager at AutoNation Honda, Mobile, AL. Service Department has already scheduled our first maintenance visit. Recommend giving AutoNation Honda at Bel Air Mall a chance when shopping for a new Honda.

Great service! We went in looking at new cars and left with a new Honda Odyssey. We have been fully satisfied so far with the service and quality.

great experience, great people and ambry leslie was very helpful

Orvis (?) messed up my financial paperwork. I've called the dealership several times and got in touch with other finance managers, but they said since it's not their mistake, I need to wait for Orvis to call me back. I've also emailed and called the general manager several times with NO contact back. After the poor sales experience, I'm not sure why I am so shocked that my financing paperwork is wrong. This has been going on for six weeks now. When is someone going to call or e-mail me back? ** Update: Orvis called me after this review and gave me a check to cover his mistake

Recall repair on my daughter ‘s car was a success. Quickly waited upon on arrival & pick up. Elizabeth was very courteous.

Quickly waited on upon arrival, as well as when I came back to pick up my car. Elizabeth was very friendly.

it is good the car is good so I want to restore headlight so do I want to back for fixing it? Because the headlight is not quite clear.

Mark Hochecker was great to work with. Very attentive and responsive to our needs. He always follow up and answered all emails in a timely manner.

I recently purchased a 2014 CR-V via the internet. It was a seemless transaction with no hassles and none of the playing games which sometimes occurs when negotiating. I am pleased with the experience and service I received. I would recommend this dealership!

Extremely friendly and helpful service. They helped everyday possible.

Great service with clean a clean facility. I will be sending everyone to see George to buy a car from

First time buying a new car and Brianna was phenomenal!! Very easy to talk to and she showed that she really cared about me as a customer.

Bought a Honda CR-V and I'm loving it. My sales rep Brandon was awesome!!! Never has buying a car been this easy... Thanks Brandon.

We received the best price we ever received for a vehicle. Customer friendly.

Great customer service ! I was in and out in 30 min and a great price

Mark my salesman did an excellent job going over my new truck. Lots of smart features I have never been exposed to from my other 12 year old Ridgeline. He even helped code the garage openers and set up my phone/car Bluetooth connection. Big help to see these features in real time. Truck drives great and mileage much better than previous truck. Averaged 23.5 miles per gallon on my first road trip to the Mississippi Delta! Thanks!!!

They sent the payoff for my trade to the wrong bank and I got a late notice from my bank.

Bought my Accord Coupe at AutoNation Honda in December and LOVE IT! Michelle was my sales person and she was phenomenal, I highly recommend her to everyone. We visited the Honda dealership in Daphne (5 minutes from our house) prior to driving to Mobile and the service in Mobile was a lot better. We felt welcomed and treated with respect!! Thanks AutoNation for a making the purchase of a new car a great experience!!

Your salesman really put forward a great effort in providing a wonderful experience in buying a new automobile. He (Brandon Anderson) helped me from beginning to end in finding just the right car. He helped me on the price,trade in and even the document fee.He is a great asset to your company.

Very friendly, knowledgeable staff. It was a bitterly cold day and they could not have been more pleasant.

Philip Breitweiser is a great sales associate and I would definitely purchase another car from him. Very informative, easy going, great personality, and willing to offer a win/win deal.

Great service! Tia was Very friendly and amazing!

Purchased a new Civic. This is my second Civic. Great experience. Highly recommend AutoNation Honda!

I was in yesterday for a tune up for the miles I had. This cost was $325.00! I made an appointment and waited about 2 1/2 hours! At first they would come into waiting room offering drinks etc. It was freezing and a man finally ask them to turn it down. After a while no one came into the waiting room, so I got up and asked about my car. She came back after about 5 min. with my keys! So I guess my car was ready and was just sitting there! Everyone was friendly, but was not a very good experience!

Brian and Shawn provide stellar service. Shawn stated he had only been there a few months but his attention to detail was outstanding. Brian has consistently over the years ensured I fully understand what's done and what is needed to keep my 2013 Accord in tip top shape. Great service after the sale.

Got there early and repairs finished is short order

Great dealership, great salesman! Philbert Martial ("Marshall") answered my email contact with a phone call within minutes and was a pleasure to meet and work with. He had the truck pulled up front, clean and ready to drive, when I got there. After a pleasant test drive, I bought the truck and the extended warranty. There was never any pressure. AutoNation Honda - Mobile... Easy folks to deal with! I'll be back :)

Had a really good experience. The service advisor was courteous, the waiting room was clean and comfortable, the coffee was hot and fresh(!) and the service on replacing the airbag inflators on my 2010 Honda CR-V was even quicker than estimated when I drove in. I bought the vehicle at this dealership in 2015 and have never had a moment's trouble with it, either!

I took my wife's 2013 odyssey in for a recall service and decided to let them do the oil change while it was in. My wife told me the car sounded different after the work so i checked under the hood to find that the air filter box cover was left open causing an intake noise while accelerating. While I was under the hood i checked to see if they topped off the windshield wiper fluid and it was full but it was clear so i stuck my finger in to check and it was filled with water (no soap). When i dropped the car off i requested a price on getting another key fob made, i forgot to ask about it when they called to let me know the car was ready and they never mentioned it.

Super friendly staff. Courteous & explained work summary fully

I bought my car a year ago and now I can’t renew my tag because they won’t send the title to the bank who gave me a loan. The bank and I have both been calling for over 6 months and they still haven’t done it.

Elizabeth was great, she?s a valuable employee. I? had a transmission switch replaced and routine maintenance.

Positive experience. Salesman, Sam, was attentive, knowledgeable, and helpful

Had my car serviced yesterday and was very pleased with the service and the service representative. I think her name was Tia.

The customer service was awesome. The dealer was terrific. The entire process was very very pleasant and went smoothly. The entire staff was accommodating and wonderful to work with.

Amazing. Made it simple and easy to get my car.

The service department did an fantastic job on my 2010 CRV. It runs like a top. Thank you so much. I have brought my car here for service since I bought it new and I have never been disappointed. The service advisors are very knowledgeable and always smiling. Thank you Autonation Honda

I came to Honda to have the SRS checked. I had my car put on the rack by another company to check underneath, I was on the interstate and a truck passed me and pulled in front of me quickly and a piece of medal rolled off and went under my car. So I had them look and was told there was dents and scrapes but only superficial and would not interfere with the safety of my car. While at Honda, I ask Brain Johnson to ask some one to look under my car and be sure it was ok. I went out after several hours and met with TJ the tech and was told just how bad the damage was and how unsafe my car was, I WAS DRIVING A DEATH TRAP! My husband and I are so very thankful to Brain, Ambree and TJ for their close attention to my request. It saved my life and possibly the lives of someone else. I have been to Honda for several repairs, Honda's are all I will buy, on different cars and have always been treated with respect and all the employees go above their job description to make me comfortable. Since, I now had no way of traveling, Brain went out of his way to get me over to Enterprise and rent a car for a few days. I could not have asked to had been treated better.

Excellent service, friendly staff. Clean waiting area. Wonderful customer service.

Okay..I know I don't know car lingo..and what info you need immediately. .but I do deserve a phone call when the part for my air bag comes in...I shouldn't be the one following up....2xs..and to the condescending gentle man I spoke to...There was no call to treat me like I was an empty headed woman that you were barely able to speak civilly too... I didn't drop the ball here..twice

Best experience ever in buying a used car. Sales personnel were helpful, not pushy. Love my 2015 Honda Accord!!

We had a great experience. We loved our salesman John and his team. We were not pressured and ended up getting a better deal than we thought! We love our new accord hybrid!

The best car shopping experience I have ever had . The staff was friendly and the negotiations were very fast and easy. The service department was very helpful too me and my wife.

Bryan Jackson and his team always go beyond my expectations when I call on them for service of my vehicle. Go Team Bryan!!!

Everyone was very helpful and friendly. I love my new car

The service in itself was fine. The issue I had was having to return to the service department on a different day because the online hours that’s listed on their website are not consistent with their actual hours. I drove from Mississippi and made it to the service department around 5:57pm, they were closing. Online it has a closing time of 8:00 so I thought I had plenty of time but not so.

All the Ladies i spoke to in the service department were great along with the service guys. Cedric Newkirk will be the first person i look for when i go back to buy....

Great friendly customer service. Clean facility and no long wait time.

Great and outstanding service performed by Lee Thomas, he got me the best deal and he was always very helpful. I will send many customers and also come back in the future.

They helped me to find the car I wanted and it only took 15 minutes. They were very helpful and knew what my heart was set on.

We were looking for a Honda CRV and Gene Dillard gave us the best quote among all the dealerships we visited. They did their best to find the model and color that we wanted. We are very pleased not only with the car but the service we received - Ovis did a great job explaining the finances and extended warranty options. Buying a new car from a dealership is often a stressful experience and we should say that Gene took a whole lot of stress out of our car buying experience!

It was a great experience thanks to India in customer service

Routine oil change and service. No problems. Serviced on 9/21/17,

The salesman, Mr. Lee Thomas, was very knowledgeable, patient and attentive.

Buying a new car is never a pleasant experience, but Nelson and Greg at AutoNation were fantastic.

Good service , caring, friendly employees with a smile, very helpful

George Bethune and Lee Thomas went out of their way to help me get the Honda I wanted. The sale process went smoothly and I had my car when promised.

Do not buy from auto nation honda of mobile.they do not stand behind your warranty!!!!!!!!!!!!!!!!!! More info to follow.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I'm very pleased with the service. Got everything I needed and put on same day service.

This service dept. is without equal. I have owned many vehicles although this is my first Honda. I have noticed that customer service has substantially declined in many dealerships. BUT NOT THIS ONE!!! Here, the customer is made to feel important by the superb service reps (Ambree Leslie on this visit). Work is done quickly and you know to expect this standard will be met, each and every visit. Seriously, These folks are great!

This is the second time that you have asked about my experience. I have been hesitant to respond, because I hate to give negative reviews. My job requires me to keep a newer, reliable car, that is capable of transporting 4 people. I needed a new car and I was pressed for time because I work in Atlanta, and have not yet relocated my family from Alabama. I cant completely fault the dealership, as my time crunch did not allow me to do all of the research that I would normally do. They did what any dealership would do, and took advantage of my situation. I felt pressured to buy the car and of coarse prompted not to leave and shop around. The ultimate decision to buy the car was mine, so that mistake is on me. Since leaving the dealership, my research has shown that I overpaid for the car. I have since found, cheaper cars of equal or greater quality. In my opinion this was not a pleasant experience.

Too easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The staff was extremely helpful and patient! Definitely one of the better car buying experiences that I've had

Couldn't be happier with my exceptional customer service experience!

Recently bought a 2017 Honda Accord and 2018 Ridgeline and both about the smoothest auto buying experiences I have ever done. Nelson Bryant was our sales person and was fantastic in helping us with our purchases and I highly recommend using him and autonation for your Honda purchase. hard to believe some of the negative comments but will post if I do?

I enjoyed the sales rep and so far the car but I didn't realized when I bought it it doesn't have floor mats and the keys are messed up!! I asked for a replacement key but he said "it's as is" I have a friend who use to work for Honda and told me they lied and said I could have received a new one!! And also I asked for the car to be wiped down and it wasn't done!! It was dusty and dried liquid was on the door!! But overall it wasn't too bad with the deal!! I just wished I would have got what I have asked for!! I figured it was simple!!

Service was Awesome!!!!!The customer service personnel was friendly. They knew exactlyy

I got the best service tech in Mobile Elizabeth Marshall she is sweet beautiful and nice with a lot respect for her customer's time and she ensures you get the value for your dollars. I purchased my 2008 Honda there and she has been my Service Tech since and I will keep on coming back.

Very friendly and explained details of service.

I got in within 30 min of cali g for an appointment. The people couldn't have been nicer when I got there. The only negative thing I have to say is that when I got back in my car the low tire indicator was on. They rotated and balanced the tires so I think this was over looked. I turned it off myself and will monitor the tires for a few days.

It was nice. Did not take long. Free popcorn for my son. However no one discussed my check list paper with me. I paid and left. Being a woman that bothered me, because it's hard for me too read what's what. I would have said something but i didn't think about it until i was in the car.

The Sales personnel and Management at this dealership is outstanding. Very helpful and made the purchasing process very easy. Would highly recommend to my family and friends.

Very pleased with the quality of work. Very pleased with the fast and courteous work and employees. Wouldn't take my car anywhere else.

I am surprised by all the negative reviews posted below!!!! I purchased a new 2013 Honda Accord from a dealership in another state. Other than on one service visit to a different dealership, Autonation Honda at Bel Air Mall in Mobile has performed all my service. I have found the Service department at this dealership to be EXCELLENT. Most recently Ambree Leslie was my service advisior. After getting my oil changed and while paying for my service visit mentioned to Ambree that I had an issue involving safety that had happened recently. Specifically while driving down I-65 at the speed limit, the driver's side sun visor while not in use made a popping sound as though a spring inside of it had broken and the sun visor flopped down obstructing my view of the windshield momentarily. Since the car was out of warranty I called Honda Corporation Customer Service (not the AutoNation Honda Bel Air Dealership) and after talking to several levels of authority was advised By LUIS that HONDA CORPORATION was not going to do anything about it and I would have to take care of it by myself if I wanted it fixed.. IF ONE DOES A GOOGLE SEARCH, HONDA HAS HAD AN ONGOING PROBLEM WITH THIS VERY SITUATION ON THEIR HONDA CIVIC MODELS FOR YEARS AND TO AVOID A CLASS ACTION LAWSUIT, EXTENDED THE WARRANTY ON CIVIC MODELS BUT NOT THE OTHER MODELS. I mentioned my dissatisfaction with HONDA Corporation Corporate Customer Service and she immediately went to Mr Ernie Deview, Service Manager at AutoNation Bel Air and made him aware of my concern and Mr Deview immediately advised me that If I would give him a chance to resolve the issue he would. A replacement Driver's Side Sun Visor was ordered and delivered OVERNIGHT and early the next morning I received a telephone from Ambree to come in at my convenience and they would change it out. They did that very day. The initial purpose of that visit to the dealership was to get my oil changed. They changed out my Sun Visor simply because of my concern about the treatment I had received from Honda Corporate Customer Service and to have me a happy customer and to continue using them for all my Honda Accord's service needs. Needless to say I will continue using the Service Department at AutoNation Honda at Bel Air because of the excellent treatment I have always received from Ambree as well as the other Service Advisors and Mr Ernie Deview on prior visits to that dealership since owning my 2013 Honda 2013 Accord.

Very helpful time was a small problem. Would use again

NEVER go here!!!! We agreed to car price on Monday but they had it at GM to fix something to do with breaking system so we could not bring home. They even called Tuesday night at 10:30 to confirm we were coming Wednesday morning and confirmed price again.. When I pointed out price have increased by $2,000 on their website, I was told "Not to worry, we had a deal at old price". When we got there price was the $2,000 higher. Manager had raised price to cover repairs. But the most underhandedness thing was they actually put higher price on paperwork without pointing it out. Just handed me paperwork and pen to sign.When I caught price they then told me we "Really did not have a deal Monday or the night before on the phone because nothing had been signed" EVEN the interest rate was almost double. Was told that the "TRUE" rate would be done after I signed. No management EVER came out to explain.Said sales manager was off that day. So there is not assistant manager? Why be open if nobody has authority to make deals.They cowardly left salesman to run interference. I left with some extremely upset ladies. Now they just called to say they would eat cost and we could have for agreed price. Too late, we bought car at another dealer. Our two current Fords, Expedition and Focus, came new from Autonation Ford and we have been happy especially with Larry in service department. He is great! Just can never buy another vehicle from AutoNation corporation as a whole. Lot of great people work there, like Larry, but in our opinion it was just an attempt at bait and switch. They may have thought we wanted car so bad we would pay more than KBB/NADA price .

I was very satisfied. My service technician was very helpful to us.

Outstanding job in customer service. They went above and beyond to fix a problem I had.

Not as great as it use to be when dealing only with the service writer. She was not that friendly or helpful. Disappointing considering I have always had excellent service. Everyone else during this visit was very nice and helpful.

Purchased a "certified" use car from honda and will never recommend anyone else do so. Not even 30 days into the car had problems not to mention the fact that there techs obviously know nothing about cars cause they managed to put a washer fluid cap on the brake fluid reservoir container. Let alone not even complete a good inspection. Then refused to make any corrections or repairs to the vehicle. Had me take the car to another dealership just for them to tell me my warranty that I purchased covers none of my problems from honda then having to pay 125 dollars to pick my car up and they still giving me the run around and still haven't even gotten the extra key I was promised. Nothing was good about the experience at all and I wouldn't want anyone else to deal with it. Want be getting anymore of my business!!!

I had such an amazing experience! I can not prepared at all! But Kevin went out of his way for me to leave in my new Honda Civic!

Kevin was so amazing ! He helped us every step of the way! He even came up there on his day off to get us the car!

Was looking to purchase a new Honda Pilot. Shop a couple of other dealers in the area and decided to contact Autonation Honda in mobile. Emailed them before church, and within a few hours I received an out the door price that beat both of the other dealers. When over in the afternoon, drove the pilot, shook hands and picked it up Monday. They did what was promised, no hassle and very professional.

It was a pretty good experience The salesman who talked to me did an excellent job. He was very helpful , informative, friendly and knowledgeable.

Fast, courteous, no complaints. Why go anywhere else?

this was not my first time visiting your dealer,every visit has been great.

I come in to get an airbag and a wind barrier on the bottom of my car installed and they tweeked my glove box and they didn't do anything for my wind barrier after they told me they had I drove 40 minutes to come to this place to get it done right just to get shafted then to watch a lady next to me who's been there from 7:30 to 1 okay have her car getting messed up by the mechanics when she only came in for a tire rotation and oil change they messed up her car to where she couldn't drive at home so when they bring up the rental they make her pay for it.

Service Technician, Ambree Leslie, ask what was the reason for my visit, I stated I had called for a service appointment for my 2013 Honda Accord. She took the information and said the wait would be just a few minutes and ask if I needed a ride or if I would wait for my car to be serviced. I waited maybe 30-45 minutes and I was on my way home. Overall experience was painless and quick/easy, thanks to Ambree. Gerald (Jerry) Hoag

excellent service was good as always , easy , no over sale on other products

Passenger side airbag recall...Courteous service. Prompt Service. Good communication. Orderly process. Friendly staff.

My air bags were quickly replaced. The dealership provided me with a ride home while I waited for my car to be serviced. I was surprised at how quickly the job was completed.

The entire crew there is fantastic. Michelle set me up with a perfect car. Love, love, love my Fit!

Wow! I'm blown away by all the negative reviews. We have purchased 2 Honda Civics and have had multiple family members purchase also. Never an issue with the sales team or the service department. My most recent experience with the service department was excellent. Ernie went above and beyond to help us with our vehicle's issue. Repair was made in a timely manner. NO COMPLAINTS, just high praise and a lot of gratitude. Thanks again, AutoNation!

Purchasing our automobile was a very favorable experience. We live in Pensacola, Florida, and contacted the Mobile, Alabama dealer via the internet. We immediately heard back and subsequently received a fair offer. Our dealings with both the salesman and the sales manager at the dealership were stress-free without any haggling. The financial officer did not pressure us and efficiently helped us complete the paper work in a timely manner. However, we do wish that he had spent a little more time explaining what our responsibilities would be regarding tag and title transfer in Florida since this was an out-of-state purchase.

My experience was professional, friendly, and timely.

I bring my car here for oil changes each time needed. As always, everyone was nice and helpful and quick

You started out with 5 stars Autonation, until the sunroof exploded. BUT that's not even why you lost your stars. You began loosing stars after we left our car with you for repair. While in your possesion, you decided our car would be safe in an open ended building approximately 500 yards away from the main dealerships building. Without a sunroof in it, it's UNABLE TO BE LOCKED. The building you put it in, has no doors, has no lighting, and no security cameras on it. You put it there on Thursday and called us on Monday to tell us our car had been broken in to, not knowing when or how this happened. Someone had tried(but failed) to break the drivers window and in doing so,they damaged the glass,the trim ,and damaged the door. Then they proceeded to the back where they did succeed in breaking the back side glass. They must have realized that the car was left unlocked because there's no way to reach a door handle from that window but they dI'd get inside of the car. AFTER we arrived and we're able to see the car, we discovered that the battery was also disconnected(I still don't know why). It wasn't towed there so there's no reason for this. WE PAID YOU $37,000 for this car only for you to allow this to happen to it by being negligent and not locking it up in a safe place. This is why you lost 5 stars. The only reason you got 1 back, is because you have to give one to be able to post a review.

The service is always great. They are fast and friendly! :)

The experience of buying from Autonation has been great, Zach (our sales person) spent a good amount of time explaining our options and showing us different cars and was very knowledgeable about the different models, Maher (the manager over there) gave us a great deal, much better than what we expected. Everything was finished smoothly, and in couple of hours with the help of Ovis from finance, we had all our paperwork at hand. Will definitely recommend them to friends and consider them again. Thanks AutoNation.

My friends mom just got a brand new Honda CR-V from here and from the start has had problems with them. Her sunroof busted and they were gonna replace the faulty glass, well they leave her car in a place that wasn't locked so someone tried to break into it and now Honda autonation won't give her a new car and wants to just replace the broken glass. Which is totally unfair she hasn't even registered the car yet and they won't replace it.

Very professional and make you feel at home!😃

The salesperson was very helpful in getting me the vehicle I wanted. He explained all the features in detail so when I left the dealership, I knew all of the gadgets on the vehicle. The finance manager was very courteous and explained everything to me as we signed paperwork. He was pushy about buying the warranties either.

It was a great overall experience. Staff was friendly. The service side was kind of long being that it was just for an oil change and not more than three customer waiting.

I purchased my vehicle here almost 3 years ago and I continue to go for vehicle maintenance. The staff is always friendly and they get the work done fast. I always make an appointment for the service department and I'm in and out in less than an hour.

great service especially Brian and Ernie in a timely manner

Excellent. I couldn't ask for better service. Courteous, helpful, friendly.

They are irresponsible! They left my brand new car in an open, no doors, no security cameras, shed! I was driving down the interstate after onmy owing it 1 1/2 weeks, hadn't even reg it yet, the sunroof burst! I could have died, it sounded like gunfire. I was so scared. I took it to them so they could fix it because they said it must have been a manufacturer defect in the glass. That's when they put it in the shed and in this shed someone came along busted the back window o...ut tried to bust the front window out, messed up the door. I was livid! I feel they should have replaced it with a new car. Why should I have repaired car bc of THEIR NEGLIGENCE! Go to my page and view the video, feel free to share it! Small edit but a big deal, The GM NOR THE SERVICE MANAGER APOLOGIZED TO ME OR MY HUSBAND! An apology goes a long way, it just shows ya'll could care less about what ya'll let happen to my new car!!! See More

We have had a great experience at this dealership. We just purchased a Honda CRV and Markeith was great. He showed us different options bit never tried to ram the car down our throats. Everyone was kind and worked with our unique situation. So far very pleased. Thank you, Markeith and staff.

Love love love the customer service!!! Went in picked what I wanted (after visiting the internet and communicating with a internet specialist) No hassle WHAT SO EVER got exactly what I had my eyes on, and my salesman Philbert Martial was Outstandinggg very nice gentleman!! I had a lil complication going on but it was well understood and the effort to make sure I was satisfied was AWESOME. Good job team keep up the good work💪😍

This by far was the best car buying experience we have had. We contacted/visited several Honda dealers in the Mobile/Eastern Shore area. AutoNation was the last one we contacted. We called and spoke with Ron Getto. He gave us a quote on the new car (2017 CRV) and emailed us a link to get a quote on our trade-in. Once we had our trade in quote, he emailed us an out the door quote. We were hesitant to think that this quote would stick given the trade in quote was sight unseen. However, when we got to the dealership they not only honored the emailed out the door quote, but Ron was able to get us an additional $500 for our trade-in! Needless to say, we could not be more pleased. Ron was professional and true to his word. The entire process from start to finish was a pleasure. No haggling, no bait and switch tactics. I would highly recommend Ron Getto and AutoNation Honda Mobile to anyone in the market for a car. We ended up saving ~$6,000 on our new car (between new car qote and trade in value) vs Eatern Shore dealer. Same exact car, color etc. Can't say enough positive things about our experience! Thank you, Ron and AutoNation! BTW, I LOVE my new CRV!

So far I am enjoying my Honda CRV. The buying process went very smooth. I had a very knowledgeable and experienced Sales representative who took the time and patience to help me select the vehicle I wanted. I would certainly recommend him and this company to others. I'm looking forward to a wonderful driving experience with this vehicle.

Sales staff was extremely helpful. No pressure, Got a great replacement car in my price range and they took care of any problems. Even waxed my car when I returned to get new headlight cover installed!

If you are interested in exemplinary customer service, go to AutoNation Honda and ask for Brandon. Thank you for your hard work and willingness to go the distance for your customers, Brandon. I love my Honda Pilot!

They were very professional. Got the job done quickly and fixed the problem we were having with our honda

Phillip was great and negotiated us a wonderful deal! No one was pushy and it was all around a great transaction. I wouldn't hesitate to send friends and family there for a new car.

I enjoy my visit evertime the service,timing is awesome and. I wouldnt go anywhere else to get my service

excellence, the service writer and the tech were both knowledgeable and very easy to talk too. I will return for my next service there

Excellent prompt service and friendly, attentive technical assistance provided by Elizabeth Martia. She provided valuable guidance for future services for my vehicle.

Probably the best experience we've ever had while purchasing or leasing a vehicle. Had it not been for the very one wait time to have the financing taken care of, I would give them a perfect rating!

Great Experience!

I just had an oil change and tire rotation. It was done in a timely manner and everyone was pleasant and helpful.

I have been a member of the Auto Nation family since 2004. George Bethune is the greatest car salesman ever!! Brian Jackson is the most awesome service representative. I am on my third Honda Accord and I have never regretted a purchase.

Dealership ordered part and responded within one day of my call. From moment of arrival, was treated with the best customer service I have experienced from any organization (retail, communications, public utility, etc.) in years! Waiting area was clean; staff kept me updated on progress of repair; offered to drive me to nearby mall; explained other areas of service that I might want to address in the future with no pressure. Followed up with me at home the same day and the following to see that I was satisfied. I love my Honda and while I am not currently in the market for a new vehicle, I would certainly return to this dealership for my next purchase and recommend to others. They do everything right! Having been in the marketing industry myself for thirty years, I recognize excellence when I see it.

Staff was courteous and professional and made several checks in the waiting room to see if customers needed anything or had questions about the status of their vehicle.

Always great service every time I visit for oil change or any other services. Fast and professional!

Good customer service.

GREAT WELCOME FROM THE STAFF ! GREAT SERVICE DEPARTMENT !

How a dealership should work. Amber in Service keeps my CR-V running until it is time to get a new one. Thanks to her and Parts.

I took my CRV in for a recall. I arrived at the scheduled time and my vehicle was accepted for service in a matter minutes. The dealership gave me an estimated repair time of 4 hours, but the vehicle was ready in less than two hours.

Always there to please the customer. Very friendly, comfortable environment.

I enjoy the service I get from Honda dealer , the one by the mall

Great service. Great vehicle.

Very helpful and professional! My mother and I have bought from them and we recommend them. If you're looking for a car, new or used they know how to guide you and won't lead you astray to something that you haven't even mentioned.

The whole staff was helpful and understanding of the vehicle I was looking for. I had a very enjoyable visit. Highly recommended!!!

My experience at this car dealer a great one. I had not purchased a car in years and my sales person made it an easy transaction. This is something that I appreciate and would do it again because of my salesperson, Kevin Busby.

Great dealership. I have just purchased my 5th Honda from them since 1988. Our sales rep. was Keith Gunter and he was very friendly and knowledgeable. Worked very well with all of our concerns and questions. I particularly like the Service Department. Will continue to shop here and have my autos serviced here. All the staff, both Sales and Service, are friendly and knowledgeable.

Most pleasant. Keith listened to my concerns, answered all my questions, and delivered exactly what I wanted at a fair price. I would highly recommend this dealership.

Service department has a long wait before anyone greets you. Also, when I asked about a warranty regarding tires bought at another Autonation, the Service Manager was not very helpful. Normally, I receive great service at other Autonation and Honda dealerships for repairs.

Love the people at AutoNation !!!! Lee is the best salesman ever!! In love with my 2017 Honda Civic

The experience was awesome. In and out the door with an awesome deal.

Great service all the way around! I literally bought my new Honda Accord on my lunch hour and feel great about it!

I would like to thank sales and finance for a pleasant and facilitating purchase experience. They were informative, cooperative and thorough. A five star performance.

Bought a used car CRV from this out fit 3 weeks ago,( for my mom who is 88), car has several issues "not covered by the dealer" . Now they say it was an as-is purchase! Not what they said originally. Poor service and attitudes. Wish we had waited to buy else where!! Like typical car salesmen, once they make the sale its over. #wontshophereagain

Just bought my first new car from Philbert Martial at Autonation Honda. He was very informative, did not pressure us into buying, and made the experience very pleasant.

This was just ok as far as dealerships go. The waiting area was grungy and loud and tv blaring with only one space for customers. I've been spoiled by great service and facilities at other Honda dealers. I'd recommend as soon as you get here and have to wait, take the complementary van over to the local mall. There's wifi that works and food courts and all the usual stuff, which made for more pleasant way to pass an hour. The service reps were awesome, as usual for the dealership and the simple oil change and alignment work was done well on the car. I wish they did what our other dealer does which is vacuum or the car and give it a light wash as part of every service.

Quick service.

We really enjoyed working with Martial and will give out his name and The AutoNationHonda dealerships name to anyone that is looking to buy a vehicle. We have always driven a Chevy until we purchased our Civic in 2014. We have been very well pleased with our new choice of vehicle. Thank you to everyone @ the dealership for all of there help.

I was going to give Autonation Honda three stars, but given that I drive to Daphne for service to avoid going here, which is another twenty minutes and additional mileage to my car, I decided three stars is too fair. The service department is dull and underwhelming.

I started my communication with Nelson via text and got approved for my loan. I went the next day to the dealership and they brought my car from another lot. The whole process was fairly easy and I walked away with a great deal and an awesome car!

This was a great experience. I was offered a great deal (the best I could find within a large radius... I travelled close to 250 miles one-way to complete the sale). There was no pressure put on me. The staff worked seamlessly with me. Kudos to Chris Conrey, the Salesperson, Gregory Vance, the Sales Manager, and Alex Iskandar, the Finance Manager, for making this such a smooth process. I will definitely be doing business with this dealership, Chris, and Alex in the future.

The staff at the AutoNation Honda dealership here in Mobile, AL made the purchase of my vehicle very easy and pleasant. Mr. John Loden was the sales associate and he did a fantastic job. If another vehicle had to be purchased, I would definitely ask for him. Mr Stuie(the english gentleman) and Mr. Alex, in financing, were equally great. I also had the pleasure of meeting and being assisted by Mr. Leslie, Mr. Ernie, Ms India, and Ms Tammy in the service department. They worked very hard to make sure all of my automobile needs were met. All of the staff that I came in contact with were very courteous, helpful, knowledgeable, pleasant, polite and professional. If you are in the market for a new or used car, I highly recommend AutoNation Honda at Bel Air Mall. If you are looking for a great place to work, submit your application and tell them that I referred you.

Extremely friendly, knowledgeable, accommodating, helpful, fast

I purchased a 2012 Honda CRV in October 2016. I understand that I was getting a used car, however from everything I had been told, Honda's go forever - and this car was only 4 years old, so wasn't expecting any issues. ANY car should be fine after 4 years. This was my first car-buying experience. The staff was helpful and nice and the process for getting the car was fine; however, the car itself has been nothing but trouble and I have had enough. I have been to the service department 4 times since October with different problems each time. I will say, each time I came to the service center the staff was professional, however it has taken multiple attempts to get problems fixed. In a nutshell, I was sold a car with bald tires which almost ended in a wreck on the interstate (but thankfully traffic was light so when we hydroplaned, we didn't hit anybody); was quoted $800 for new tires through the dealership but was able to find them for $500 somewhere else; have had to have the bluetooth speaker replaced after coming in twice to have the problem addressed, then had to have the passenger speaker replaced after it spontaneously blew (when I don't listen to music very loudly...literally have no idea why the speaker blew), and am now having issues with another speaker; have had the rubber seal on the door fall off which led to rainwater getting into the car, have had the back windshield wiper come unscrewed and was not working correctly (that one was a simple fix, but still led to me having to bring the car in), and have had random plastic pieces on the trunk door literally fall off the car and have had to bring the car back in to have them replaced. After already having to visit the service department 4 times it the past 4 months, I am done with this car. The staff at the Honda dealership was great each time, however the car itself leaves much to be desired. I just bought a "new" car and am already looking to get a different one. Not a happy customer.

My husband and I had a great experience at AutoNation Honda, Sales Rep. Chris Dickey and Alan were very honest and helpful. We had an awesome experience and we thank God for blessing us with our 2013 Kia Sorento.

Service Advisor was horrible. Over promised and under delivered on said he said. (5) times he promised he would call me back....never did. I certainly hope the repairs were done properly, so this feedback only pertains to the level of communication and Customer Service. While I was on hold for 15 minutes, the background music and voice over was stating the dealership realized that customers had a choice where they purchase their car and where they have their car serviced. Bad Customer Service.

I love my Camry! Sleek and rides so smooth..Nelson, my salesman was awesome!! No tricks or gimmicks. They even filled my car up with gas. I have a warranty as well! You won't be disappointed! Love you guys!❤❤❤❤

Great experience, very accommodating.

Service was very nice and helpful, willing to work with me. My car that I bought is great, I love it. Great experience except that they are a little unorganized at times, but not enough to affect the overall quality

Brandon at AutoNation Honda was excellent on the service

Amazing service! Ask for Sean Minto! Will always be a Honda customer!

George Bethune is the ultimate professional in car sales. George treat his customers with respect and is always able to find the right deal to fit your needs which is why we keep coming back to Mobile Honda and why we purchased our 4th Honda Odyssey purchase in 17 years from George. Thanks

Buying my CRV was a positive experience! The salesperson(Mark) made it relatively easy and considering it is a new model had good knowledge of the car.

We recently purchased a new CR-V from Keith. He helped us find the exact vehicle we were looking for and was very knowledgeable and professional. The financing experience with Alex was fast and professional as well. This was the only time I can remember feeling completely comfortable buying a new vehicle. Thanks to Greg, Keith, and Alex!

The initial purchasing experience was fine. Follow up by the finance manager, sales manager, and general manager was poor to nonexistent. The finance manager (and title clerk) seemed to only follow up on items we needed taken care of when prompted by a phone call from me. Two emails to the sales manager went unanswered even though their website claims prompt follow up. A phone message left with the general manager also was never returned. I would not recommend this dealership to anyone. I give it one star because the salesman was friendly.

The initial purchasing experience was fine. Follow up by the finance manager, sales manager, and general manager was poor to nonexistent. The finance manager (and title clerk) seemed to only follow up on items we needed taken care of when prompted by a phone call from me. Two emails to the sales manager went unanswered even though their website claims prompt follow up. A phone message left with the general manager also was never returned. I would not recommend this dealership to anyone. I give it one star because the salesman was friendly.

Nice cars

For Christmas my husband bought me a 2017 Honda Civic EX, at Auto Nation Honda. I love this car! Our salesman was Mark Hochecker. Mr. Hochecker was very helpful showing us the exact model we were looking for, and very knowledgeable about the features and functions of the car. Mr. Hochecker was not pushy like some salesmen have encountered. Ask for him if you go look around, he was really great to work with. If you are looking to buy a new car, check out the new civic, I think you will be impressed. We have purchased from this dealership 4 times now and the cars and service is great, don't forget to see Owais Siddiqui for an extended warranty!

We called early in the day about a specific used Honda we wanted. We live around 4 hours away. We were assured there were 2 cars there we might like. When we arrived, Brandon was quick to start helping us. He rode with us on both test drives, and was a lot of fun to talk to. He was very knowledgeable and helpful with the information we needed to make our decision. I would recommend this business and this salesman. Well worth the time and gas it took for the service and deal! BTW, we bought a 2011 Honda CR-V. I use it to deliver mail on a rural postal route. I love it!

For it being a car buying experience, which is overall not a pleasant thing, it was the best it could have been. I am a first time car dealership buyer; my very first car turned out to be a lemon, not from a certified dealer ( I learned my lesson). This time around, three years later, I did extensive research on the type and quality of car I was going to purchase. I ended up going with the hatchback style. Size-wise it's a perfect fit for me, there is plenty of trunk space, it's fuel efficient and pretty affordable. The first local make-specific dealership (not this one) I went to was persistent, but not in a good way. I felt pressured to begin the credit checking process with them, though I didn't find a car I was sure about. I would receive constant calls from one of the dealers asking if or when I would be coming back. Yet when I was at the dealership, I felt like I wasn't a priority; they would keep us waiting forever as if they were unprepared for my arrival, or just didn't care until I returned and proved to be worth their time. During this time I finally declined the help of that dealer and decided on the exact car I wanted, which happened to be a Honda Fit. I researched online looking for dealerships that had this uses car, and this Auto Nation in Alabama, three hours away from where I was in Jackson, MS had the exact one I wanted, down to the model, color, features and style. I contacted then via email and literally about two minutes later I received a follow up call. From the start they were efficient, yet not pushy or too persistent. They helped me throughout the whole process even three hours away, through friendly email and phone communication. When my bank was not dependable they were able to get a loan for me on the spot with not a horrible interest rate once I arrived to the dealership. They were attentive and I felt my needs were being taken into consideration. I didn't have an extensive wait, or any wait at all. I had their attention the whole time, and yet there was still no pressure to buy once I came to see the car. The whole process took about three hours understandably and I drove off the lot with the car. I've had it for only a week but so far I am completely satisfied. The day after I got it I had a question about the car and the dealership provided an adequate response. I have peace of mind knowing that they will be there and willing to help me out, even after they made the sale which is what makes a great dealership.

No Pressure to buy options, a '10' in every way! The entire crew was outstanding!

It was very pleasurable experience. Lee Thomas was very knowledgeable,courteous,and cooperative.

Excellent customer service. Provided the buyer very good price the purchase and trade in.

Nice people from the car salesmen to the people who detail it. No hassle. I never felt like I was being pushed to buy a car. If your looking, I'd start here.

We looked for the Accord we wanted at the local dealership for awhile without success. They never offered to order the car I wanted. I then turned to the internet to check dealerships within a couple of hundred miles. I found the car I wanted in the inventory of AutoNation Honda, put when I contacted them it had been sold. Texting with Nelson at the dealership, sharing our particular needs, he found another in their supply chain that could be ordered. A special effort was made to have the car ready for us to pickup the following day. We paid a few dollars less than our local dealer wanted for a car that did not meet our desired color. Well worth the 56 minute drive.

Kieth and John were able to make the process quick and easy. There were no "tactics" used to sucker me in. Just upfront communication from all parties. Working to get me the best deal on my Civic hatchback! Kieth even went over the technology in my new car to show me what there was available after the purchase. Thank you guys for all you did.

Our experience with Keith yesterday was A.M.A.Z.I.N.G! He was patient, thorough, and professional. He showed us everything possible to make sure my son was happy with the choice he made. Keith's easy going personality was a plus also. He was just great all around to work with. We appreciated his help and dedication to finding us the right car. Keith, John Hinckle and Honda Nation are awesome!!!

Had a great experience buying. Michelle, the sales person, was very friendly and knowledgeable. The dealership was clean and everyone worked together very well from each department (sales, finance, car prep).

This Honda dealership called a few days ago about the airbag recall and asked me to schedule an appointment. Tuesday at 9:00 am it is. Brought my car in this morning, India Leslie, the advisor told me that it's going to take 2 hours. Fine. Waited for 2 hours and asked her again, she said they working on it and it's gonna take another 1.5 hours. Fine. I stepped outside to call my husband to pick me up, and I saw my car outside the service area. Walked closer to make sure it was my car. And it was. So, I asked her ( India Leslie) if that's my car and why isn't it in the service area. She denied it and still saying they're working on it. But... if they 're working on it. What is it doing outside...?oh, they're doing the computerize system thing.( sound like a BS to me)and it takes 4 hours to install the new airbags. I told her I want my car keys back and I want to go now. So she called the manager and I talked to him and he admitted that they have not done a thing to my car and it's only going to take 30 minutes to do it. Waited 3 hours for 30 min job and been lied to. Way to go Honda Auto Nation!!

The best car salesman I ever had thank thank so much bless you &your family keep up the good work p.s please don't my coupons you told me about old change &etc.

Brandon and Nelson did a great job of helping me get my CR-V. Nelson did lots of legwork via email and Brandon actually helped me when I drove over to get the car (I live two hours from the dealership). I honestly can't remember the name of the gentleman who helped me with paperwork but he was very helpful as well. The car itself was clean and it has worked wonderfully so far (it's been a week). I didn't feel like I was getting the runaround at this dealership; they were very straightforward and approachable. They were understanding when I had to postpone the pickup of my vehicle a day. The price of the car was reasonable. Very pleasant overall experience.

My salesman, Phillip Breitweiser, was a delight to work with. Phillip was helpful, courteous, knowledgeable, and answered a whole lot of questions. He gave me good insight into the different cars I was looking at buying, and helped me to come to a good decision. I felt like Phillip was honest and straight with me. He is the main reason I bought my 2017 Accord at this dealership. Do not normally do this like most people, but I will recommend anyone looking at a Honda to go see Phillip.

This my second Honda Accord from automation Honda @Belair Mall and it has been a great experience.Thanks

Brian Jackson went above and beyond to make sure my Accord was serviced correctly even though I did not purchase my vehicle from AutoNation! Thanks to his wonderful service I will use AutoNation again in the future!!!

the best I have ever had I have had at several car but the customer service is the best I was giving time to make up my mind after I had several car to think about the young that I forgot his name I am sorry but my brother-in-law him REV. PERRY also know him he is a good man to have on tour payroll

The overall experience was nice and it was easy to make the purchase. My sales rep worked with me to get my monthly payments within a range that would fit my budget. He actually went back and forth between me and his sales manager several times until a good deal could be reached. The car was cleaned immaculately when we drove it off the lot. The sales rep got in the car with us to explain the various features and he also explained the details of the CPO warranty. If I had to register once complaint it would have to be the LONG process spent waiting for one of the Finance Managers to become available to complete the transaction. In total we spent three hours at the dealership. Oh and one last thing, I called my sales rep three days after I purchased my car to inquire about a cargo cover (as to whether one came with the car). He never returned my call. I had to ask to speak with the sales manager. Customer service should not end when one drives off the lot.

I was very pleased with the laid back salesmanship at Honda AutoNation, especially that of salesman Keith Gunther.I never felt pressured to buy in any way,and he was very patient in showing me different cars to test drive.Overall,a pleasant experience and I will probably buy from them again.

As a retired Navy Veteran I have purchased a number of new and used vehicles in my time and I found this dealership lacking in so many ways. I arrived early in the morning to pay off a new honda pilot for my daughter. The service department was open but the sales personnel had not arrived. I went into the service area to wait and was not spoken to by any employee. I was ignored for almost an hour before the sales personnel started arriving. When I entered the sales area I was given much the same treatment. I told one of the salesmen what my visit was about and he said the person I needed to see would be in shortly and turned his computer on and left me to find a place to wait. After seeing some people moving around in the in the inner office I asked him if that was the people I needed. He said yes and went back to his work/computer. The manager I found in the office seemed to know what needed to be done and said "come with me and I will take you to the finance guy". The finance guy was obviously not interested in an old man in work cloths but he asked what he could do for me. I explained that I was there to pay off a vehicle that my daughter (I gave her name) had purchased. He looked at his monitor for a while, got up and pulled a folder from a safe and started asking questions about financing. I reminded him that I was there to pay the vehicle off and the purchase was for (daughters name given again). He continued to look through the folder and gave me a name of the person in the file. I gave him my daughters name the third time and at this point he was so annoyed he got up and walked out. I went back to the sales manager and told him the problem and he said "I know where that paperwork is" and got up and went somewhere and got a folder and asked me to follow him back to the finance gurus office. When the finance guru returned to his desk his attitude was "you are invading MY territory and I will decide how to handle this". Needless to say while standing outside his office waiting for him to decide when to ask me in with a check for almot 40K I made up my mind that this would not end well. I will NEVER visit this business again unless the vehicle is a lemon and they treat my daughter like they treated me. Then it will not be a friendly visit. I went to their site and did a "instant chat" with someone and told them I needed the information to contact the owner and give them a review of the ordeal and was told I would be sent a form for my input. Needless to say that has not arrived..... My advice is, drive the 50 or so miles and find another dealer

Treats you like kin folks.

Love the new crv. The team at autonation Honda were very knowledgeable and helpful thanks.

My experience purchasing from Automation Honda in Mobile, Alabama was truly a pleasure. I am not new to buying cars or trucks and I typically keep that under my hat until necessary, but I can honestly say that I called ahead to check a stock number of an advertised vehicle and verify it was still on hand. The team at Automation was very polite and assured me that it was on hand. I set an appointment with Chris and arrived on time for our appt. It was nice to see that when I arrived the vehicle I was considering was pulled up to the front and ready for a test drive. I was greeted at the door ran a pretty good,test drive and liked the vehicle but preferred it in another color. I picked the color, verified it could be purchased at same price as the other. They cordially agreed. We discussed add ons and my trade. I was really surprised that first offer on my trade was higher than I expected it would be as I figured it would be a hard fight to get a decent number out of them. That wasn't the case at all. We really were in real numbers only 100p apart, we agreed to do the dance and split the difference and now my wife is driving a new Honda. Very impressed with the directness and professionalism that Chris and the team exuded throughout the whole process. Really was a delight doing business with them and this team in my opinion sets the standard for the industry. In the end I rate it a full 5 star experience. Polite, educated, professional, reserved NOT pushy at all. Absolutely great experience. Thank you to all at Autonation Honda for making my buying experience a pleasurable one. One could only hope that one day your professionalism and honesty would spread through the entire car sales industry like a bushfire so that everyone gets a fair and honest deal everytime!

I purchased my 2016 Accord Coupe last week from the best Car Salesman Gene Dillard!!!!! My experience was far greater than what I expected!!!! The staff was beyond friendly and dedicated to me and my needs!!!! Gene was professional, friendly, reassuring and honest!!!! He truly made me feel comfortable!!!! I highly recommend doing business at AutoNation Honda at BelAir Mall!!!! Thank You Gene Dillard for all of your hard work with making my car dreams come true!!!! Thank you!!!!

My husband and I had a wonderful experience at Autonation. Our sales rep, Brandon Anderson, was kind, helpful, genuine, and not pushy at all. He was just overall awesome. We knew from the first few moments of meeting Brandon that we wanted to do business with the folks at Autonation Bel Air (mind you, we had visited Tameron in Daphne the day before). The team worked with us and made us a great deal on a new, 2016 Pilot and on our trade in. I would recommend this dealership and it's people any day of the week!

Advisors were very nice. Service missed a few things on first visit.. I had to bring it back the next day. They then took $500 dollars from my checking account they were not entitled to.. Then told me they would 100% have it returned to me the next day.. 4 days later I actually got my funds back. Management couldn't have cared less and offered me nothing in the way of compensation for the short term loan they hooked me up with giving. ABYSMAL EXPERIENCE.. pay cash and only cash.

Advisors were very nice. Service missed a few things on first visit.. I had to bring it back the next day. They then took $500 dollars from my checking account they were not entitled to.. Then told me they would 100% have it returned to me the next day.. 4 days later I actually got my funds back. Management couldn't have cared less and offered me nothing in the way of compensation for the short term loan they hooked me up with giving. ABYSMAL EXPERIENCE.. pay cash and only cash.

Great everyone was very help with my purchase and handle my purchase very professional

Great job - personable and very helpful salesman and financial agent! Very much appreciate the service...

The Toyota corolla has been excellent so far great gas mileage, smooth ride, nice sound system (for being factory) and my son and I love the color because we are alabama fans (ROLL TIDE ROLL).

The only reason they received a 1 star is because there is nothing less . My experience this last time was horrible considering I've purchased two other vehicles here in the past . The staff was rude. I purchased the vehicle and was promised the tire light would be corrected as they thought there may be low air in one tire so the sales lady took the vehicle to service while I was completing paperwork . Upon completion of paperwork the sales lady informs me that the reason the tire is on is because the spare under the vehicle was never fixed from previous owner and it had a hole in it . I then asked for them to either patch the tire or replace it as the vehicle was for my sister whom has a 4 month old newborn . I was informed that if it couldn't be patched I was on my own and that they would not provide a new or used spare tire in the event she had a flat. I then presented my concern to the used car manager which cut me off over talked me and let me know that if the tire was not repairable he would no nothing on the matter . I went to service located behind to see the tire could be patched in which he was there and raised his voice in front of everyone in service. They found that the tire could not be patched and opted to replace with used tire . Which is all I was asking for but treated rudely in the process . Would not recommend this dealership to my worst enemy . Sincerely a repeated customer that will never deal with automation Honda again !

This is one of the best places on the Gulf Coast to buy a car, they are fair and they will get you approved long as you have all your information together. Joshua Maloney was great and his team, the sales team and the Finance Manager was outstanding!!! I highly recommend AutoNation Honda at Bel Air Mall in my home City Mobile Alabama to anyone that wants to trade or buy an new or used car. They will help you and give you good an good deal and have an piece of mind with your decision. Keep up the good work Auto Nation!!!

Dealing with Nelson Bryant was awesome. He dealt with me via e-mail and was not overly zealous in his attempts to get me to come in before I was ready. My husband and I purchased a 2016 CRV EX-L from him and would purchase a vehicle from him again. The price was fair according to my research, so we are pleased with that part as well. Unfortunately, the wait for the finance department was very long that day. My husband knows John Hinkle in finance and had hoped we got him, but the person we got was nice at first, but became extremely pushy for us to purchase an extended warranty plan ($2700) to the point that we were ready to leave without purchasing a vehicle. We were in the dealership for around 4 hours at this point. We said no several times before stating that we could just leave without a purchase if we did not get to finish the transaction and be on our way. My husband was very put-off. Our experience was otherwise good except for that one person's sales tactics.

Fast transaction, nice, friendly sales staff. My forth Honda, second CRV. Thank You, Jim Richardson

What a good experience I have had with Honda Autonation in Mobile, AL. I dealt with BRYANT NELSON (who is their internet salesperson). He is knowledgeable, fair and accurate. We did the negotiations online (I got a good deal) and when I came to pick my car (HONDA HRV-CVT) everything was as promised. The car was waiting for me and I just had to sign the papers with Alex ( who deals with finances) who was friendly and accurate. I highly recommend this dealership for their excellent customer service and good deals.

My fiancé and I purchased a 2016 Black Honda Fit from Josh this past Saturday. The customer service and hospitality we received was a relief after going to several other dealerships in town and being treated poorly. I will recommend all my friends purchase from this location and we will be back for our next vehicle purchase.

Purchased a car for my daughter two years ago, and I was extremely satisfied. This time they didn't have what I was looking for. Overall, I had a great experience.

My daughter's car engine blew out on her way back to school, 3 hours away. It would have cost more to repair than the car was worth. We were in a huge rush to buy a new and dependable vehicle for her. After wasting 2 days with a sales person from the Kia dealership (which is another story), I was in a pretty good tail spin when I rushed into the AutoNation Honda dealership. I was met at the door by Christopher Conrey, one of the salespeople. I very quickly told him exactly what had happened at Kia, what kind of car we needed, and what price I needed to pay out the door. Christopher immediately made me feel at ease with his friendly and open demeanor, and he didn't try to sale me a car I couldn't afford. He actually listened to what I told him! He had knowledge of a vehicle on the lot that would work for me. Within a very short time, I was able to test drive the car, and shortly thereafter, was doing the paperwork. I would highly recommend anyone I know to Christopher Conrey and AutoNation Honda at Bel Air Mall. If you can't remember his name when you go, just ask for the guy with the Bat Man belt. I mean, what else do you need to know, right? I also really felt comfortable with the finance manager, John Hinkcle. He gave me his full attention while we were doing the paperwork, and was not distracted by a ringing phone or people at his door. That was very refreshing! Thank you Christopher and John! :)

Great staff and service. Will definitely be back. Nelson Bryant is tops in my book- very personable.

I shopped several dealerships over two months time for a small SUV. Lee Thomas listened to my requirements and met them in less time than any other. He is respectful, courteous and efficient. He made purchasing the Honda HRV a very pleasant experience. I will not hesitate to recommend Lee and Auto Nation Honda to anyone in the market for a vehicle. I do not expect to need another vehicle and time soon, but I will definitely buy from him again.

Everything went as expected. We found the car we wanted and scheduled a test drive. We made the deal and purchased the van.

I had an excellent buying experience at AutoNation Honda at Bel Air (Mobile, AL). I was able to negotiate the price of a new Honda Civic EX in advance via email and so when I actually went to the showroom, all I had to do was test-drive the car and sign the necessary paperwork. All the people involved in the buying process (Josh, Michelle, Iskander) were polite and helpful. I would highly recommend AutoNation Honda.

Do yourself a favor and do not shop at THIS Honda dealership. I adore the Honda brand but the dealership is a big part of the overall buying experience- I have never had a more appalling experience than I've had while purchasing and servicing my Honda at this dealership. They do not want your business. I would not recommend this dealer to a friend. I myself now drive across the bay and will be buying another brand for my future vehicles. Also my opinion has nothing to do with the Accord I purchased- I love the car. The one star is specific to the customer experiences I 've had at this dealership with the GM, Sales Manager and Sales Reps. Today I was returning to buy my second Honda- I have a prime level credit score, money down and am under mileage on my current lease (another brand). The dealership would have uncovered this if they had asked- instead, the dealership stereotyped, didn't keep their word and used old school/transparent sales tactics. They never offered to run numbers or check credit, didn't bother to ask if I had money down or my prioritys as a buyer. I wasn't even offered a test drive. Assumptions with your potential customers is a quick way to loose business. This is directly related to your employees. We spoke to the sales manager directly to inquire about purchasing, alongside the sales rep- he didn't even shake our hand- This is the outcome when you have the wrong people in charge.

Even a one star is till too much for this place. Their attempt of scamming us into buying a lemon, not letting us take it to our mechanic, and by far the most outrageous statement being, "maybe you can go ask your parents for some extra money so you can buy this vehicle." The most ironic event being when the vehicle wouldn't start. Great establishment auto nation.

Best experience ever! We will buy from them again.

I went to Honda 2 1/2 months ago with ZERO credit. They explained to me what all I needed to do in order to get financing on a vehicle. So, I went home and did just what they told me to do. And here I am 2 1/2 months later and I am now driving a 2016 CRV SE, which I must add....I absolutely love this vehicle! I highly recommend Honda to anyone!

Nelson Bryant was a great sales rep. Throughout the entire sales process, he followed up and did everything he promised to. Love the new Civic!

My experience at AutoNation Honda at Bel Air Mall on My two purchases 4 years apart should speak volumes as I pass 3 Honda Dealerships to come to Mobile to get fast, friendly not pushy service from the time I walk into the door. I have always been able to purchase the exact vehicle I've wanted and they put my accessories on in a timely manner. I actually cried when I traded my 2012 CRZ in but I am so impressed with the seamless ride my accord brings to the table not to mention the long list of fantastic things this car will do. I will always be a Honda fan and my 2017 Accord Hybrid lives up to the name. The new motor rides so smooth and powerful that you can not tell it's a hybrid. It has great power, very comfortable and stylish and I couldn't love my new car more. It has elegance, modern technology and comfort aI bove and beyond what I expected in a car. I just LOVE, LOVE, LOVE it. And if you don't believe me drive the regular accord then drive the hybrid.

I highly recommend this dealership to anyone. They are fair and honest. I also want to give a special thank to Nelson Bryant. I brought a new 2016 Honda CR-V and it was delivered to me in Crestview. I had visited four other dealerships beside AutoNation. AutoNation's quote is thousands of dollars rang lower than four other dealerships. One dealership closer to my home stated that I can never buy this car at that price. They were so wrong because I did with AutoNation. They also have more car option available and I only had to wait for a few weeks instead of months if I buy it somewhere else.

We had been looking for a mini van for quite sometime. After finding their information from USAA’s car buying site, we were under the assumption that their company is honest and certainly supports military families. We talked with Nelson the morning of 26 June. After stating that I was interested in the vehicle and that he could give me what I asked for in regards to my trade-in, have all the documentation ready (I even filled out some paperwork ahead of time over email), be out within an hour and a half, we decided to take the hour long drive to test drive it and pick it up. My wife liked the vehicle and we needed it before the high possibility that I deploy in October. When we arrived, the gentlemen were just playing cards in the back, they did not have the documentation ready, and it took 5 hours total to get everything completed. My daughter is special needs and we needed to get out of there but your employees just took their sweet time like they knew if they waited long enough they could sucker me out of the additional warranties that I said up front that I did not want. I needed to get my daughter out of there. So we left. They did not even give me the plate from our old vehicle. The interior was still filthy. We had to come back the following week for the dents and scratches to be repaired in which that was a debacle. It was so unorganized and my wife waited for hours before they said, “the vehicle will take a few days and we will give you your old vehicle back until it is ready. However, we do not know where that vehicle is.” That was subpar. Not only are the dents still noticeable, they missed some scratches. That same week your office sent the information to the wrong DMV so I had to drive 40 minutes to get that information. The vehicle had been making some interesting popping noises and shaking when accelerating and braking. Auto Nation’s staff said Toyota will handle it even though I have the warranty from Auto Nation. My family does not feel safe in the vehicle. I feel ripped off. I question the integrity and ethical decisions of their organization. And to make matters worse, every time I see this vehicle and drive it I remember all of the negative experiences that have happened with this purchase. We have purchased quite a few vehicles and this was by far the worst experience. Do not use them at all. They are not in business to help out their fellow man but to take advantage of people. If looking for a used car, always go with CarMax.

Had a great experience buying my FIRST Honda from Nelson Bryant at AutoNation Honda! He worked with me long distance, through lots of emails and stayed late to get me the best deal on my trade-in and purchase! Thanks for making it such a great experience!

Love the car! Philbert Martial was our salesman. He delivered an awesome buying experience. Sounds like a commercial, right. Well he was so professional and knowledgeable versus being pushy, we knew we were buying a Honda. We got more than expected in the features of our 2016 Honda Civic; and we stayed within budget. Thank You Mr. Martial

I have purchased 2 cars here and had a great experience both times! Keith Gunter and John Hinkle are the best!

We recently purchased our second car from AutoNation Honda in Mobile, a 2016 CR-V. Not only were they the lowest price, but working with Michelle was such an easy experience! She was attentive from our first email and was eager to answer all of our questions about the vehicle, even when not at work. I'm sure this won't be our last purchase from them.

Absolutely love my Acura TSX sport wagon! Jennifer was very attentive and helpful even though she was assisting another customer at the same time. Once we came to an agreement on price, they made all the paperwork very fast and easy. Would definitely recommend.

Nice staff and clean place. Would have given 5 stars if it weren't for the finance guy

You guys do know today was a half staff today for the American flag. This in respect of the police officers who were killed today in Texas

BLAKE MOORE is the newest Salesman! Wonderful guy and dedicated to helping clients take home their perfect HONDA! :)

Nelson Bryant was great to deal with. My wife and I have purchased close to 10 Hondas from the dealership over the years and have always felt treated fairly.

I took my FIT in to Autonation today because of the air bag recall. I am sure this recall is causing a lot of disruption at dealers, so I was very impressed by the excellent customer service I received. I was in my rental car within a very short time and Hertz did a good job there. Kudos to Stuart Cheyette and the folks at Autonation. I have bought four cars from there over the years and I will return when I need to get another one.

a great dealership they went the extra mile to meet my needs

Very good experience. Markeith was very helpful with the buying process. Great people to deal with.

Since this was not my "first" car buying experience, even at Honda, I am happy to report it was the BEST!!!!!! First, Michelle Dauzat, showed a lot of patience and took great strides to make this sell a dream come true. My husband and I had already completed a lot of research, but it was actually the "sales pitch" and showing of a Honda Odyssey 3 years ago, that told me I would only deal with Michelle. I believe she is the BEST sales person at my local Honda dealer at this time, (there is possibly a sales person being born today, that will follow in her footsteps, you never know). I would also like to compliment our finance guru, John Hinckle. He is a very likeable guy for the financing department. No hard push, just what he feels is best fit for the customer, and goes to great lengths to make sure you get the financing YOU, the customer, wants. Like I said, this made my DREAM of owning an Odyssey possible. (Stuart is a great guy too!!).

MR.Lee Thomas was very professional and extremely helpful. He made the buying experience easy.Alex in finance was also very enjoyable and helpful.

I purchase a EX- CRV 2016 vehicle. The service was outstanding, phenomena. I was very satisfied with the staff help, and yes I would recommend a friend to this dealer.

Best Price and nicest sales team I've delt with in years.. Special ordered my new Civic and it came in 3 weeks earlier than expected Thank you Josh and Michelle at Autonation Honda Bel Air Mall!

Purchase was hassle-free, and they honored internet pricing which was lower than the currently listed price on the vehicle. Overall, I'm impressed.

I wanted to get a new car for my wife for her birthday so we started looking around. we tried her old car dealer and didn't think they were fair, so we feltlike we couldnt do business with them. A friend of mine had bought a car from AutoNation and told me to try them that they were great to deal with. I called AutoNation and talked with Nelson Bryant and set up an appoint-ment. Nelson Bryant worked with us until all our expectations and desires were met and we bought a 2016 HRV. They didn't have the color my wife wanted, so they found one in New Orleans and and i picked it up the next morning. after it was delivered. Nelson went out of his way to make sure we had a great car buying experience. I highly recommend everone to give AutoNation and Nelson Bryant a call. You won't be disappointed.

This is the absolute worst service I have ever had. It took them 7 WEEKS to finish my car and they only had to replace the door. They rescheduled the finish date 3 TIMES. Literally the worst service ive ever had. I WOULD NOT RECCOMMEND COMING HERE!!

My first car buying experience was unbelievable. I had already decided on the Honda Civic and was never pushed to buy up. Lee Thomas walked me through the process answering all my question honestly not pushing for extras I knew I didn't want. Lee has contacted me after the sale to make sure I was pleased and also to remind me to contact him with any questions or scheduling service. A great experience that truthfully surprised me.

While traveling, we discovered that a bolt was missing from the splash guard. We called the nearest Honda dealer, but they couldn't get us in. We called AutoNation Honda in Mobile, and they said they would fix it. We drove an hour to get there, and they got us right in, replaced the bolt, and didn't charge us for it. Thank you!

Being very obsessive-compulsive I reviewed numerous YouTube videos and other website reviews on new cars. The Honda Pilot was carefully researched. AutoNation Honda provided the information requested and my internet manager salesman was knowledgeable and helpful throughout the purchase. The 2016 Honda Pilot was my choice over several other vehicles test driven and compared. We have owned other Hondas over the past two decades and the reliability and quality of Honda vehicles won me over. The purchase price was very good and the friendly staff at AutoNation Honda were the best. I strongly recommend that AutoNation Honda be on your shopping list for a new Honda. The Honda Pilot is a great vehicle with comfort, quietness, and plenty of get up and go. The technology is definitely up to date.

We had a wonderful buying experience with Autonation. If you are in need of a car see Josh Maloney.

Go see Chris Conrey! He's truly awesome and great at what he does. It's been almost two months and I still feel the same way about the service that I received. Thanks again, Chris! I love my Accord.

Michelle and Stuart made my experience so enjoyable and stress-free. Michelle especially truly went above and beyond to ensure I was happy and comfortable at all costs. Highly recommend!!

Great!! Went at noon, test drove the car, agreed on a price. Went back to work at 115p; came back at 4p to complete paperwork, and after transferring the junk from my old car to the new one, left for home at 515pm. Everyone was professional, friendly, and no hard-sell. I'll be back!

We looked all over the SE for a Honda Pilot Elite in just the right color. Fortunate to talk to Michelle Dauzat to begin with. Easily the most simple auto purchase that we have had. Satisfied with deal. Also wanted to purchase some accessories and sales manager likewise made that easy for us. Service staff were a pleasure to deal with as well. Very satisfied with everything.

Excellent buying capabilities with Keith Gunter at Autonation Honda. This is my second Honda Accord Sport that Keith has worked with me to get. I couldn't ask for a better gentleman and professional salesman. He know these Accords. Thank you again Keith.

Keith Gunter was the best car salesman I have ever worked with. He was knowledgeable about the selection of new and used cars on their lot along with the financing and leasing options available. I will continue to shop at this Honda location for future vehicle purchases.

New management and Finance guys make the difference! Salesman Lee Thomas was wonderful, finance guy John very efficient. 2nd purchase from here and the 1st time I would have rated a 1 star...complete turn around and I'm glad I gave them another chance.

Professional and very friendly staff. Highly recommended to everyone.

After searching online, Autonation was the best choice. Professional and very friendly staff. Loving my new 2016 Honda Accord Sport. Highly recommended.

Definitely in love with my car so far.

From the moment I walked in the door, Jenny took care of me. This was our first Honda purchase but will certainly NOT be our last. I am loving my 2015 Honda Accord Sport!

Being a first time car buyer I went to Autonation Honda at Bel Air mall and was nervous of people trying to sell me something I really didn't want. Steve was very helpful in making sure I saw every detail of each CR-V model. They all worked with me on getting my new CR-V even though they had to order it from some where else. Very pleased 👍🏼

After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!

After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!

After searching online for close to a month and around 80 different dealerships in a 6 hour radius of my home, I finally made my purchase of a 2013 Honda Accord LX from AutoNation Honda in Mobile. Josh Maloney was an amazing sales person and we communicated via email many times before we were able to come to an agreement. Even with me living in FL, they made the process super simple regarding taxes, etc. I was extremely happy with their professionalism and making sure that I didn't waste a 2 hour trip over there due to some unknown fees. I would absolutely recommend them to anyone looking to purchase!

Never left satisfied with the work. Had ignition replaced and you would think after $1000 everything would be good? Nope! on the way home I noticed my cruise didn't work and the horn was non existent. Really disappointed. If there was another Honda repair place, I'd go.

Need to get my radio fixed. Called twice to make an appointment. They dont care. No one calls me back.

We just purchased a 2016 Honda Odyssey from AutoNation and the process was very easy! We worked with Michelle (highly recommend) who made the entire process a piece of cake. We also feel like we got a great deal on our trade-in and an even better deal on the the Odyssey thanks to Michelle! Michelle was also very great with our 4 year old, they were best buds by the end!

From the moment we walked through the door, and even still, Philbert Martial and Stuart Cheyette have both worked to make sure we have gotten the most for our money. We spent the entire day at the dealership, looking at used cars and discussing our options. We eventually ended up leasing a new 2016 Honda Civic and we love our new car! The staff did an excellent job of answering all of our questions, and we were made to feel comfortable and informed of all our options. Since leaving the dealership a week ago, I have called about 4 times to tie up loose ends or ask more questions and every time I have been greeted with great customer service. Thank you to Philbert, Stuart, and the rest of the AutoNation Honda at Bel Air Mall Staff for your continued dedication to your customers during and after their purchase.

It was time to trade in our car for something newer so I searched the internet and found AutoNation Honda Bell Air Mall for best priced CR-V's. We met Chris Conrey and he made the whole experience from test drive, finance, trade in, and sale easy and wonderful. Definitely recommend!

Wonderful service and process in buying our new Honda Odyssey! Thank you Chris Conrey for making it so easy! We are loving our new Honda!

I have always dreaded buying my first car. I was expecting an awful experience full of pushy sales guy finance people. I had the total opposite experience at AutoNation. Alex was so incredibly knowledgeable and informative about the CR-V. I never felt pressured to buy, instead I felt informed about what I was getting. Everyone was so helpful and willing to work with me. I went around to other dealerships and noticed quickly how pushy and different the sales team was compared to Honda. I will definitely return to AutoNation Honda for all of my future car buying needs.

Josh was a great help in buying my car as was John Hinckle.

AutoNation Honda was easy to make an appointment with and the salesman I was paired with, Lee Thomas, was fabulous. On general principal, I dread salesmen because they are pushy and say what they think you want to hear to make the sale, but this was NOT the case here! Lee was a breath of fresh air: he listened, he was thoughtful in his suggestions, and met me exactly where I was with my car search. Due to circumstances beyond either of our control, I was not able to purchase from a dealership at this time, but you can rest assured that I will go straight back to Lee Thomas when I do need to buy again (and soon)!

I had a great experience. Everyone was very professional and helpful. I went just to look and ended up leaving with A beautiful 2011 Hundai Sonata! Wayne was the salesman and he was very kind and helpful towards me and my family.

Very professional and extremely pleasant staff. Wasn't sure exactly what I wanted when I started looking but the sales person listened to me about my needs and suggested the Honda HR-V and it fits me perfectly. Staff was efficient, professional and worked to get me a very good deal even after a glitch with my trade. Highly recommend this dealership. Many thanks to Bryant Nelson, Stuart Cheyette and John Hinckle for making the experience pleasurable.

I went just to look, and left with a 2011 Hyundai Sonata. Wayne was the salesman that worked with me and he was very helpful. He was generous throughout the purchase. He was easy to work with and explained everything perfectly.

Michelle D was so very helpful, informative, patient, responsive and friendly. Great overall experience.

I needed to have some repairs done on my civic. And I also felt it was time to trade in my 2012 Honda Civic. I decided to go and start looking around. My first stop was Auto Nation Honda , and that was my first and last stop. I didn't need to look anywhere else'. As soon as I pulled in, I was greeted by customer service ( A Sales Rep" ). I didn't have to wait. He took me to the new 2016 Honda Civic, that had just been dropped off on the car lot. They had the exact color I was looking for' ! I was pretty excited, the new design was great. The new features in the car ( Also great'! ). I was very satisfied with the service. And very happy ,They had exactly what I wanted. Every thing ran smooth with the buying process. I love my new car, its the perfect color, and a perfect new design. I picked it up the next day, it was polished, gas filled. The car looked fabulous inside , and out. The customer service was wonderful. All I can say, Is I'm one happy customer. And I would recommend AutoNation to anyone looking to buy a new vehicle. The experience was great, and I'm more than satisfied with my purchase. Check AutoNation's stock, next time you are looking for a new or used car or truck. You wont be disappointed.

My wife and I just bought a used Honda Pilot and are very satisfied with our purchase and our service from AutoNation. Ask for Lee Thomas, he's friendly, patient, and very knowledgable about Hondas. The manager, Stuart, was also friendly and helpful. Overall, we had a great experience in buying our car from AutoNation Honda.

Great experience. I just purchashed a 2016 Honda Civic with a trade in. Lee Thomas made this hassle free. Most importantly Lee made it possible that I get the new car I wanted with the monthly payments I could afford.

It was a wonderful shopping experience. Ask for Wayne Mickel he is a very helpful and knowledgeable salesperson. The 2016 Honda Accord is very comfortable and it has some incredible features.

Michelle and Stuart at AutoNation were very informative and helped guide our car buying decisions without being pushy and overly sales oriented. This was surprising, because most sales people can be a bit annoying/pushy, but this wasn't the case with them. Thanks, AutoNation, for making our car buying easy and FUN! Oh, and thanks for entertaining our 3 year old!!! She loved the popcorn and king cake!

Lee Thomas is an exceptional salesman and is extremely knowledgeable about the vehicles on the lot and can recommend the best vehicle that fits your needs by simply having a conversation with you. Lee Thomas you rock!!! So if you're looking for a vehicle and a salesman that gives quality service stop by and ask for Mr. Lee Thomas and I guarantee you'll leave in the car of your dreams with a smile on your face:-)

Very professional and knowledgeable sales team. Communication with me was a "10" which was important since I was coming out of state to deal with them.

Nelson Bryant at AutoNation Honda was a tremendous help. The search began on-line and Nelson was the gentleman that responded and followed our successful purchase the whole way. Now that the Honda Pilot Elite is mine, so thankful this purchase became a reality!!!!!

I bought a car from them. It's a really nice ride, they're easy to talk to, and a great place to go if you're looking for anything dependable.

I will let my email to my salesman and his manager speak for itself. Lee Thomas was outstanding!!! "First, my wife LOVES the Odessey! I am also very pleased with it as well. I couldn't ask for a "newer looking" pre-owned vehicle. It is in immaculate shape. Looks brand new! I do appreciate the professionalism from everyone involved, especially Lee. Thanks to you both for working on the price of the Odessey and my trade in to make this deal happen. I tried to work with my local Honda dealer (which is well respected), and they didn't even come close to the service you both provided to me. Lee is the reason I drove 3 1/2 hours to make my purchase, and I commend him for that. I will happily fill out the survey and put a comment in Google to sing my praises! I wish I lived closer so I can refer more folks your way.......not that I won't do that anyway. Again, thank you for our beautiful new family vehicle. Also, I would love for this to get to your General Manager, Scott Davis. I could not find his email." I would recommend Lee, Stuart and the entire Auto Nation Honda dealership to anyone!

Had a great experience with the dealership. The GM, as well as the sales person, Michelle, was very nice to work with. I will definitely consider them in the future when I buy vehicles.

I just bought an Acura from here. My experience was great. The GM and my sales person, Michelle, were very nice. I will most definitely consider them in the future for all my purchases.

I went in knowing what I wanted and Joshua Maloney, the sales rep I talked to, was there to make sure I got it. Great experience all around.

Friendly folks! I love my car, Mark Hochecker

We purchased a CRV from this dealership. This is our second purchase from this dealership and both times the experience was excellent. This time we dealt with Nelson Bryant who was pleasant with no pressure (But he is a Chicago Bears fan.)

We were able to quickly narrow down our wants and needs, find a vehicle that fit, and purchase it. Car buying can often be a hassle but I am very pleased with our purchase.

This week we purchased our fourth new Honda in the last 12 years. This, however, was the first - but definitely not the last - from AutoNation Honda. We tired of the runaround, deception, and hassle at our previous dealership and hoped to find a company which would be straightforward and professional. AutoNation Honda sure delivered. We were offered a deal via the internet which was honored without question when we went to the dealership for a test drive. No "bait-and-switch" or pressure to take a deal we didn't want, and no unpleasant surprises. The whole car buying experience was smooth and efficient. Thanks Stuart, Ovis, and especially Nelson (Bryant) for such a pleasant experience. We'll be back!

This place is exceptional. Lee Thomas went above and beyond to fulfill my car needs. If it was not for him I would have been satisfied. If you need a car from this place, please go see Lee Thomas he is amazing.

We had not bought a new car in 14 years. We bought a new 2015 CRV EXL from Lee Thomas and he made it a pleasurable experience. It was smooth and easy and he took the time to explain how everything worked as well as answering any questions we had. We left very satisfied with the whole experience and could not have asked for a more friendly courteous staff. We highly recommend them for anyone looking for an automobile.

I bought a 2008 Toyota Camry on the 3rd of December. My salesman was Mr Nelson Bryant. I told him that I came for one thing and one thing only. Not only did he not listen to me, he insisted me getting into something else in my price range and he did just that. Everyone there was very pleasant and made me feel welcome. Tell Mr Lee Thomas that i am coming for my sandwhich and i will be bringing cookies from Chic Fil A.

I bought a used Honda Accord from Lamech and Lee. I got a great car, great service and a great deal. They even took my new car home for me since I did not trade my old one.

Hadn't bought a new car in 12 years. I don't like car buying as a rule.That said, I found my experience with Joshua Maloney at Autonation Honda informative, professional and actually easy, no pressure. Found a car I liked, a 2013 Honda Accord Sport. Asked the questions I needed answered. Josh answered each one. Was provided with a complete history on the vehicle. I made a fair offer. They accepted. I went and test drove the car. Loved it! Bought it! Found a small problem during the test drive and they fixed it upon my bringing the car in to the dealer for service at their expense. I would highly recommend buying from Joshua Maloney at Autonation Honda!!

I had been looking for a car for a few months, stopping at several dealerships around Mobile and shopping online. When it comes to making big purchases, I'm a girl who knows what she wants and I don't like to compromise. Lee Thomas at AutoNation Honda was by far the most knowledgable and patient person I talked to throughout this process. He helped me find the car I'd been looking for - no compromising required!

I was looking for a new car and was being jerked around by my local dealership. I chose to call AutoNation Honda because I could see they had the same car online. I called them to let them know I was interested in it and to see if they could beat the price of my local store before driving 2 hours to get there. They were wonderful from start to finish and I am a happy new car owner. They saved me $1300. Well worth the trip over there. I highly recommend them. Talk to Michelle Dauzet in sales. She is awesome!

. Sales associate and finance manager wre both meticulous in their service. Excellent overall experience

Nelson deserves some sort of medal for dealing with me. I really gave him a run for his money. But I want to thank him for helping me today. I would get another car from him

This was my second lease with Autonation in Mobile, AL. Both times my salesman worked to make my deal happen with favorable terms. The process was quick and not a lot of back and forth. Both times my salesman took time to show me the various accessories and functions of my vehicle. And I was assured I could call with any questions I might have later.

Keith Gunter is the best! I got a 2016 Honda Civic and it's beautiful!

All of the staff was very helping and patient with our decision making. Kiera Lloyd was a new employee and handled our business of buying two cars (with some assistance) as if she has been on the job a while. My family and I are very pleased with Autonation Honda Belair Mobile Al. In consideration of future buying Autonation Honda is definately #1 on our list.

I had the best experience when I purchased my new Honda Civic. The people at AutoNation went above and beyond to make me comfortable and help me in my purchase. Thanks Josh!

I purchased my Honda Pilot last month. Lee Thomas was the representative that I dealt with. We began the transaction via e-mail and phone and I was confident enough to make the two hour drive to view the car we were discussing. I could not be happier with my decision. Everything was professional and even though I had arranged financing with my local bank, they were able to offer a lower interest rate. I highly recommend AutoNation and Lee Thomas.

I bought a car here, it was great! They had the car I wanted, and the color I wanted, and it went very smoothly.

I was recently shopping for a new car, and the sales person, Mr. Bryant, was very helpful in getting me the information I needed. I would recommend this dealer to my friends and family.

Service was first rate. Our service professional went all out, as always, to make sure everything on our list was taken care of in the best possible way.

Beware of your service agreement about what they tell you get and what you actually get. When sold was promised I wouldn't have to wait for oil change. Now they must want it back cause they try to keep it every time I bring it in. It's never been straight in and out like we were told! Not satisfied!

5th car bought over the past 15 years. LOVE THESE GUYS. You won't be treated better anywhere!!!

I recently bought a car, and I just want to say THANK YOU for everything AutoNation! But I especially want to brag about Zack Romero who sold me my car, he went above and beyond, thank you for all your hard work, you were awesome! You all made my experience of buying my first car easy, fun, and stress free!

I recently bought a CRV from AutoNation. The friendly customer service I received made my purchase that much easier, everyone was so welcoming and easy to work with! Thank you to everyone at AutoNation, but especially to Zack Romero who went above and beyond for me, I can't thank him enough for all his hard work! Auto Nation Honda you rock!

Amazing customer service. Never had an easier no hassle purchase of a vehicle. We had to drive 1 1/2 hours to get there - well worth the drive. Highly recommend and will purchase again!! Thank you Josh for your awesome help, courtesy and professionalism.

Keith Gunter is the BEST salesman. He is full of integrity, won't try to push you into a car you do not want and always has time for you. He goes the extra mile to make sure everything is ready for pickup. Keith is why we have gone back and bought 4 vehicles from him over the last 2 years at Auto Nation Honda. Thank you!

We highly recommend AutoNation Honda at Bel Air Mall! Lee Thomas is by far the best car salesman we've ever dealt with--our last three cars before this purchase were all Hondas, too. Once we purchased our new CRV, Lee gave us a thorough lesson on the technology and stressed that now his service to us just begins. We are very happy with our new car and the experience we had with AutoNation Honda.

Keith Gunter worked very hard to make my buying experience a good one. I would recommend him to anyone looking for a new Honda or a quality used car.

My experience with Autonation has been wonderful!! Looking forward to doing business with them in the future as well.

Buying a car in the US was a new experience for me . The service and help I got from AutoNation Honda in Mobile was excellent. My sales person, Zacary Romero was brilliant, he answered all of my questions let me drive the car a couple of times and at no time did I feel pressurised into making a decision. All of the staff I dealt with were polite and helpful and I would highly recommend them to others looking to buy a Honda

Research what the common problems the vehicle you are interested in purchasing has before you buy from AutoNation Honda. Because they will NOT take responsibility for issues that are so common that recalls should be issued. I have had my Honda Pilot for a short time, and I've had more than my fair share of problems with the Pilot that are common and to no fault of my own. Recently the automatic window dropped into the door, and it can't be rolled up. Through some research, I found that this is a very common problem that costs about $400 per window. Many people have had to have regulators replaced in ALL 4 windows. Not only does AutoNation Honda not take responsibility for this problem, they want to charge me just to tell me what is wrong with it. Find a car company or dealership that stands behind their product and fixes common problems that a customer couldn't possibly have caused. I hope Honda will change their tune or a recall will be issued for these faulty window regulators! And it's not just Pilots so do not purchase a Honda from these guys unless you are ready and willing to shell out an additional $1600 for faulty windows.

nelson Bryant really helped me get a car I told him I didn't have the money to put down so therefore I was just looking but he was persistent in showing me cars I might like I ended up bought a 2015 civic all because he didn't give up on me when i wanted to leave.

I love my Honda! Zach was a very friendly, helpful, and informative salesperson. I look forward to a long relationship with Auto Nation.

Our salesman, Zach, was extremely informative and helpful without being pushy. The only thing I'd remark on was being told I could take my Honda anywhere for repairs before the sale, then after we signed being told there would be a deductible if we didn't go to an Auto Nation dealer. Other than that, everything was superb!

Today I purchased a 2015 civic from Laverne Ellsberry. The car buying experience at Autonation Honda was great. He made my total experience worthwhile and I would recommend anyone looking to purchase a new car to ask for him by name! He gives you a range of options and wants to put you in the vehicle that you want. They had the keys to every color I wanted already out upon my arrival. The best salesman that I've encountered and he made things a lot less stressful than car buying experiences I had previously at neighboring car dealerships. He went over every detail with me, and waited for me to get through financing and sat outside and helped me get my personal items out of my trade and into my new car. He stayed and showed me how to completely work my new cars functions. He went above and beyond his job and even kept me company and kept up conversation while we waited for my turn in financing.

Today I purchased a 2015 civic from Laverne Ellsberry. The car buying experience at Autonation Honda was great. He made my total experience worthwhile and I would recommend anyone looking to purchase a new car to ask for him by name! He gives you a range of options and wants to put you in the vehicle that you want. They had the keys to every color I wanted already out upon my arrival. The best salesman that I've encountered and he made things a lot less stressful than car buying experiences I had previously at neighboring car dealerships. He went over every detail with me, and waited for me to get through financing and sat outside and helped me get my personal items out of my trade and into my new car. He stayed and showed me how to completely work my new cars functions. He went above and beyond his job and even kept me company and kept up conversation while we waited for my turn in financing.

Very nice and polite employees but the service wait is extremely long. I had to wait for 3 hour just to fix a flat tire. EDIT: They are really serious when it comes to customers satisfaction and are willing to run that extra mile. I actually now see them differently coming from a student majoring in business. Great work. Cheers!

Michelle Dauzat made the process very smooth and enjoyable at AutoNation Honda! She was very patient as I test drove three different used cars. I received a great deal on the one I chose - a very clean 2012 Accord. I highly recommend asking for Michelle - thank you!

Greg Vance and Keith did a wonderful job with my purchase of this car! Very helpful and knowledgeable. We are enjoying our car!

I recently purchased a new car from AutoNation Honda in Mobile, AL. My salesman George Bethune was fantastic. He answered all of my questions, never made me feel rushed or pressured and made the entire experience a pleasure. My interaction with other staff members was just as positive. I would highly recommend this dealership to anyone.

Quick, easy, super friendly. In and out in less than two hours. Yup, that simple. I'd recommend asking for Mr. Ron Getto or Joshua Maloney... they make car buying easy. I got my car well below MSRP! Worth a look.

I found 3 preowned CR-Vs online. I went to the dealership and was greeted by salesman Roy Hunt. He showed me the 3 I found and I picked the one I wanted. They came down on the price about as much as I expected and there was not a lot of back and forth like I've experienced at other dealerships in the past. Roy was very pleasant to work with and handle the transaction quickly and efficiently and away I went!! Be sure to check them out if you're in the market for a Honda and ask for Roy Hunt.

John and Jeff are the best! Just purchased a new car yesterday and they were very helpful, personable and easy to work with! Definitely recommend this dealership!

I absolutely love the genuine and warm customer care I always receive when I bring my Odyssey van in for routine maintenance.